Travel Consultant – Amadeus Experience
American Express Global Business Travel
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $39,200 - $72,800 per year
About the role
- Advise and arrange travel for corporate business customers (both individuals and groups)
- Conduct analysis and research on travel options
- Anticipate traveler needs to sell additional services
- Arrange and book domestic and international business travel
- Use various Global Distribution Systems - Amadeus
- Ensure compliance to customers’ agreed travel policy and regulatory requirements
- Use positive telephone service techniques and act on special customer requests
- Collaborate with your team to coach, mentor, and provide feedback
Requirements
- Passion for excellence in client service
- Native GDS expertise - Amadeus
- Professional communication (written and verbal)
- Attention to detail
- Act with integrity and protect personal traveler information
- Strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation)
- Ability to resolve customer issues quickly and independently
- Teamwork and openness to feedback
- Flexibility in availability as part of a 24 x 7 team
Benefits
- Flexible benefits tailored to each country
- Health and welfare insurance plans
- Retirement programs
- Parental leave
- Adoption assistance
- Wellbeing resources to support you and your immediate family
- Travel perks with various travel providers
- Access to over 20,000 courses on our learning platform
- Leadership courses and new job openings available to internal candidates first
- Inclusion Groups to discuss challenges and achievements
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
GDS expertiseAmadeustravel analysisbooking domestic travelbooking international travelcompliance with travel policyregulatory requirements
Soft Skills
client service excellenceprofessional communicationattention to detailintegrityproblem resolutionteamworkopenness to feedbackflexibility