Travel Consultant II
American Express Global Business Travel
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $46,000 - $47,000 per year
About the role
- Creates domestic and international travel arrangements for clients to include air, hotel, rail, and ground transportation
- Ensure reservations are built according to client standards and preferences
- Act as a trusted advisor by offering informed and insightful recommendations that provide the best traveler experience
- Handle a wide range of bookings from simple ones to complex bookings with potentially non-standard and multi-destinations, ticket exchanges, and complex fares
- Make changes or solve any issues that might occur during or before the travel assignments including both routine and non-routine work
- Benefit from comprehensive training by experienced colleagues and use our social intranet to always stay up-to-date
- Multi-account fast pace environment
Requirements
- 3 or more years' experience working as a Travel Consultant
- Experience in GDS (Sabre) across both local and global markets
- U.S. citizenship required due to Federal Government contract
- A genuine passion for high-quality customer service
- Good verbal and written communication skills
- Strong teamwork skills
- A positive, “can do” attitude
- Willingness to learn and grow!
- We accept Military experience/certifications as a substitute for some requirements.
Benefits
- Health and welfare insurance plans
- Retirement programs
- Parental leave
- Adoption assistance
- Wellbeing resources
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
travel arrangementsbooking managementticket exchangescomplex faresGDSSabre
Soft Skills
customer serviceverbal communicationwritten communicationteamworkpositive attitudeadaptability