American Express Global Business Travel

Defense & Government Travel Consultant III, SABRE

American Express Global Business Travel

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $47,000 - $55,000 per year

About the role

  • Advise and arrange travel for corporate business customers (both individuals and groups)
  • Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services
  • Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations
  • Ensure compliance to customers’ agreed travel policy, service provider policies, and regulatory requirements
  • Use positive telephone service techniques and act on special customer requests
  • Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels

Requirements

  • 5+ Years of experience on as Travel consultant
  • Experience in GDS (Sabre) across both local and global markets
  • Professional communication (written and verbal)
  • Attention to detail
  • Strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation)
  • Ability to resolve customer issues quickly and independently / with supplier
Benefits
  • Health and welfare insurance plans
  • Retirement programs
  • Parental leave
  • Adoption assistance
  • Wellbeing resources
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
GDSSabretravel analysisbooking domestic travelbooking international travelcomplianceservice provider policiescustomer issue resolution
Soft Skills
professional communicationattention to detailcoachingmentoringconstructive feedbackpositive telephone service techniques