Client Solutions Manager
American Express Global Business Travel
full-time
Posted on:
Location Type: Office
Location: New York City • Connecticut • Massachusetts • United States
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Salary
💰 $88,200 - $163,800 per year
About the role
- Lead communications and strategy with clients and partners
- Own the business review and account plan for each client
- Lead client retention by developing strategic business growth plans
- Design and deliver strategies for travel program spend and technology roadmap
- Develop a deep understanding of the client’s business needs
- Use travel industry insights to find opportunities to improve
- Implement new business and lead client onboarding, product implementation, maintenance, and training
Requirements
- Proven experience in B2B business development and sales
- Travel industry knowledge
- Expert problem solver
- Excellent written and verbal communication skills, including negotiation
- Financial foresight
- Strong time management, organization, and prioritization skills
- Collaborative approach; able to work well with global teams
- Skills in Salesforce and Microsoft Office suite
- Experience using the Challenger model
Benefits
- Health and welfare insurance plans
- Retirement programs
- Parental leave
- Adoption assistance
- Wellbeing resources
- Travel perks: deals from major travel providers on flights, hotels, cruises, and car rentals
- Access to over 20,000 courses on a learning platform and leadership courses
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
B2B business developmentsalesproblem solvingfinancial foresighttime managementorganizationprioritizationChallenger model
Soft Skills
written communicationverbal communicationnegotiationcollaboration