Travel Consultant I – Onsite
American Express Global Business Travel
full-time
Posted on:
Location Type: Office
Location: Colorado • Kentucky • United States
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About the role
- Create and complete travel arrangements (air, hotel, car, rail)
- Ensure reservations are built according to client standards and preferences
- Act as a trusted advisor by offering informed and insightful recommendations
- Handle basic and moderately complex bookings with potentially non-standard and multi-destinations
- Raise most complex bookings to more experienced staff
- Assignments include both routine and non-routine work
- Benefit from comprehensive training by experienced colleagues
Requirements
- English fluent – written and spoken
- 2nd language a plus
- Meticulous
- Good verbal and written communication skills
- Basic MS Office
- A genuine passion for high-quality customer service
- Strong teamworking skills
- A positive, “can do” attitude
- Willingness to learn and grow
- CWT accepts Military experience/certifications as a substitute for some requirements
Benefits
- Flexible benefits tailored to each country
- Health and welfare insurance plans
- Retirement programs
- Parental leave
- Adoption assistance
- Wellbeing resources to support you and your immediate family
- Travel perks with deals from major providers on flights to hotels, cruises and car rentals
- Access to over 20,000 courses on learning platform
- Leadership courses
- New job openings available to internal candidates first
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
travel arrangementsbooking managementreservation systemsmulti-destination planningcustomer service
Soft Skills
meticulousverbal communicationwritten communicationteamworkingpositive attitudewillingness to learn
Certifications
Military experience/certifications