
Product Analyst
American Express Global Business Travel
full-time
Posted on:
Location Type: Hybrid
Location: Chicago • Illinois • United States
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Salary
💰 $60,200 - $111,800 per year
Tech Stack
About the role
- Serve as the subject matter expert (SME) for assigned products
- Support the execution of product strategy and roadmap initiatives
- Act as an analytic product analyst, providing flexible support
- Partner with technology and data teams to ensure product requirements are defined
- Provide product and data support, troubleshooting issues
- Conduct user acceptance testing (UAT) and data quality validation
- Create and maintain product documentation, including KPIs
- Deliver product training and consultative guidance on product usage
- Recommend reports, dashboards, analytics, and KPIs based on customer requirements
- Ensure product consistency, standardization, and quality
Requirements
- 3–5 years of experience in product or data analyst related role
- Passionate about data analytics, technology and/or travel
- Self-motivated and results oriented
- Strong organizational skills with an emphasis on project management
- Excellent written and verbal communication skills
- Experience with Jira and Confluence for product documentation
- Advanced knowledge of Microsoft Office software, AI, SQL & ThoughtSpot proficiency would be a plus
- Bachelor’s degree or equivalent required
Benefits
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Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analyticsproduct analysisuser acceptance testingdata quality validationreportingdashboard creationKPI developmentSQLAIThoughtSpot
Soft Skills
self-motivatedresults orientedorganizational skillsproject managementwritten communicationverbal communication