American Express Global Business Travel

Senior Product Manager, Travel Manager Experience

American Express Global Business Travel

full-time

Posted on:

Location Type: Office

Location: Chicago • Illinois • New York • United States

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Salary

💰 $130,600 - $242,500 per year

Job Level

Senior

About the role

  • Be the expert for your products, combining industry analysis, end-user feedback, and continue to evolve to the product vision and strategy for your domain
  • Lead and communicate product roadmaps for your domain
  • Build relationships with cross-functional teams at Amex GBT including user experience, engineering, analytics, marketing, commercial, operations, and more
  • Work with partners across product, technology and operations to translate customer needs into workable technology solutions, and deliver world-class products
  • Understand our company and product objectives, business traveler challenges, and opportunities to improve the travel experience
  • Lead the execution of products from inception through deployment and marketing, including prioritization of maximum impact initiatives, anticipating delivery risks and managing trade-offs
  • Pull, analyze, and share data to drive prioritization and decision making
  • Define and drive business outcomes and metrics for your domain
  • Incorporate the latest technology available including AI into products to improve the user experience

Requirements

  • Bachelor’s or master’s degree in computer science or equivalent
  • 8+ years of software product management experience
  • Deep understanding of product management industry standards and innovations
  • Experience with current Agile, UX practices, frameworks for product discovery, and launch strategies
  • Experience with incorporating generative AI into digital solutions
  • Travel industry experience beneficial (airline, hotel, online travel agencies or other travel-tech companies)
  • Passionate about approaching projects collaboratively and with a positive attitude to deliver quality products on time
  • Able to communicate in a concise and clear way to senior leaders, technical, and non-technical partners from around the world
  • Strong strategic perspective; able to see the big picture and roll up your sleeves to push projects through to completion
  • Passionate about developing product best practices, and building a strong product management community.
Benefits
  • Flexible benefits are tailored to each country and start the day you do.
  • Health and welfare insurance plans
  • Retirement programs
  • Parental leave
  • Adoption assistance
  • Wellbeing resources to support you and your immediate family
  • Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
  • Access to over 20,000 courses on our learning platform
  • Leadership courses
  • New job openings available to internal candidates first.
  • Connect with colleagues through our global INclusion Groups.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
product managementAgileUX practicesproduct discovery frameworkslaunch strategiesgenerative AIdata analysisbusiness outcomes definitionmetrics development
Soft Skills
communicationcollaborationstrategic perspectivepositive attitudeproject managementrelationship buildingconcise communicationproblem-solving
Certifications
Bachelor’s degree in computer scienceMaster’s degree in computer science