American Electric Power

Customer Reliability Analyst

American Electric Power

full-time

Posted on:

Location Type: Office

Location: GahannaOhioUnited States

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Salary

💰 $63,496 - $109,544 per year

About the role

  • Monitor and improve customer-level reliability across the electric distribution system
  • Identify reliability risks and analyze circuit performance
  • Trigger investigative and mitigation actions such as drone inspections
  • Collaborate with internal teams to improve circuit reliability and track mitigation strategies

Requirements

  • 4 years of experience in IT systems support with High School Diploma or GED
  • 2 years of experience in IT systems support with Associates Degree in business or IT
  • 0 years of experience in IT systems support with Bachelor's Degree in business or IT
  • Programming & Data Analysis: Python, R, SQL
  • Visualization & Reporting Tools: Power BI
  • Cloud & Data Platforms: Databricks, Amazon SageMaker
  • Familiarity with GIS, MACSS (Customer Information System), Storms, Microsoft Office Suite, Oracle Databases, Hadoop
Benefits
  • Comprehensive benefits package that aims to support and enhance the overall well-being of our employees.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
PythonRSQLPower BIDatabricksAmazon SageMakerGISMACSSOracle DatabasesHadoop
Soft Skills
collaborationanalysisproblem-solving
Certifications
High School DiplomaGEDAssociates DegreeBachelor's Degree