American Bar Foundation

Operations

• Maintain the donor database to ensure accuracy and integrity; oversee gift entry, acknowledgments, and revenue reporting for the Fellows; communicate with donors to resolve issues.
• Oversee all gift entries and online event RSVP processing, ensuring accuracy and resolving gift or bank batch inquiries.
• Maintain accurate constituent records by managing profile updates and tracking donor activities and attributes.
• Onboard and train colleagues on Raiser’s Edge in collaboration with Senior Director of the Fellows.
• Serve as the ABF’s liaison with Blackbaud, and troubleshoot Raiser’s Edge technological issues internally with IT Manager.
• Plan and execute the organization’s migration to RE NXT to ensure a seamless transition.
• Develop and maintain policies and procedures to ensure data integrity, research and apply best practices in data management and analysis.
• Create and send gift acknowledgements and assist donors with questions and issues related to gifts.
• Liaise with ABF Board members to support donor stewardship initiatives through personal and timely communications.
• Support the execution of email and mailed appeal campaigns; conduct data segmentation queries to ensure personalized communications.
• Coordinate with third-party vendors on mail campaigns and maintain supplies of letterhead and print materials.
• Deliver timely reports to Development and Finance teams, including weekly revenue reports and monthly reconciliation.
• Conduct occasional in-depth analysis of Raiser’s Edge data, including giving trends and response rates, and make recommendations related to fundraising activities.
• Assist Fellows Events Manager with pulling lists for event marketing, tickets, and sponsorship; assist with implementing virtual and in-person events, including ABA Midyear and Annual meetings.

Development Operations Manager