American Bar Foundation

Development Operations Manager

American Bar Foundation

full-time

Posted on:

Origin:  • 🇺🇸 United States • Illinois

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Salary

💰 $65,000 - $70,000 per year

Job Level

Mid-LevelSenior

Tech Stack

JavaScriptPython

About the role

  • Maintain the donor database to ensure accuracy and integrity; oversee gift entry, acknowledgments, and revenue reporting for the Fellows; communicate with donors to resolve issues.
  • Oversee all gift entries and online event RSVP processing, ensuring accuracy and resolving gift or bank batch inquiries.
  • Maintain accurate constituent records by managing profile updates and tracking donor activities and attributes.
  • Onboard and train colleagues on Raiser’s Edge in collaboration with Senior Director of the Fellows.
  • Serve as the ABF’s liaison with Blackbaud, and troubleshoot Raiser’s Edge technological issues internally with IT Manager.
  • Plan and execute the organization’s migration to RE NXT to ensure a seamless transition.
  • Develop and maintain policies and procedures to ensure data integrity, research and apply best practices in data management and analysis.
  • Create and send gift acknowledgements and assist donors with questions and issues related to gifts.
  • Liaise with ABF Board members to support donor stewardship initiatives through personal and timely communications.
  • Support the execution of email and mailed appeal campaigns; conduct data segmentation queries to ensure personalized communications.
  • Coordinate with third-party vendors on mail campaigns and maintain supplies of letterhead and print materials.
  • Deliver timely reports to Development and Finance teams, including weekly revenue reports and monthly reconciliation.
  • Conduct occasional in-depth analysis of Raiser’s Edge data, including giving trends and response rates, and make recommendations related to fundraising activities.
  • Assist Fellows Events Manager with pulling lists for event marketing, tickets, and sponsorship; assist with implementing virtual and in-person events, including ABA Midyear and Annual meetings.

Requirements

  • 3+ years of relevant work experience.
  • Demonstrated proficiency in Raiser’s Edge and Raiser’s Edge NXT, including running complex queries, exports, and imports.
  • Superb organizational skills, meticulous attention to detail, and commitment to data integrity.
  • Advanced Excel skills, including data sorting, formulas, and conditional formatting.
  • Proficiency with other Microsoft products, especially mail merge tools.
  • Self-motivated, independent worker able to manage multiple projects and deadlines simultaneously with accuracy.
  • Collaborative team member able to engage effectively with attorneys, judges, scholars, and academic professionals.
  • Strategic and creative thinker with knowledge of donor relations.
  • Committed to confidentiality and discretion in all aspects of ABF business.
  • Ability to move materials and boxes up to 15 lbs.
  • Illinois residency and U.S. work authorization required throughout employment.
  • Bachelor’s degree preferred.
  • Basic programming capabilities (e.g., Python, JavaScript) preferred.
  • Experience working at a nonprofit organization preferred.
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