American Academy of Pediatrics

Director of Inside Sales

American Academy of Pediatrics

full-time

Posted on:

Location Type: Hybrid

Location: Scottsboro • Alabama • United States

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Job Level

Lead

About the role

  • Develop and execute inside sales strategy in partnership with executive leadership.
  • Lead initiatives focused on customer acquisition, onboarding, engagement, retention, and revenue expansion.
  • Define and manage performance metrics, KPIs, dashboards, and forecasting processes.
  • Promote cooperative programs, preferred vendor agreements, and purchasing solutions that enhance pharmacy profitability and member value.
  • Recruit, coach, and develop a high-performing inside sales team.
  • Foster a culture of accountability, operational discipline, and continuous improvement.
  • Implement structured sales cadence, call strategies, and follow-up workflows.
  • Partner with operations and IT to optimize CRM utilization, reporting capabilities, sales automation, and performance analytics.
  • Collaborate with marketing on lead generation and nurturing to increase conversion rates.
  • Ensure tight alignment between inside sales, field sales, member support, operations, and customer service teams.

Requirements

  • 7+ years of B2B sales experience, including inside sales or telesales, preferably within pharmacy distribution, cooperative or buying group environments.
  • Proven track record of driving sales growth, achieving targets and improving customer engagement.
  • Experience managing inside sales or account management teams with measurable success.
  • Strong understanding of independent pharmacy business models, including financial and operational components, generic purchasing and pharmacy economics.
  • Demonstrated proficiency using CRM platforms and sales analytics tools.
  • Knowledge of pharmaceutical distribution, purchasing contracts and vendor programs.
  • Ability to travel up to 20% for meetings, conferences and customer visits.
Benefits
  • Health insurance
  • 401(k) matching
  • Flexible work arrangements
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
B2B salesinside salestelesalessales growthcustomer engagementperformance metricsKPI managementsales automationsales analyticsfinancial analysis
Soft Skills
leadershipcoachingteam developmentaccountabilityoperational disciplinecontinuous improvementcollaborationcommunicationstrategic thinkingcustomer focus