Amcord Care Inc.

General

• Required to complete forty (40) hours of orientation training, ongoing twenty (24) hour annual training and additional training as necessary to fulfill job responsibilities.
• Notify the member of their right to choose any willing and qualified provider to provide a service on the members service plan.
• Conduct comprehensive assessments of individuals with developmental disabilities to identify their strengths, needs, and preferences.
• Develop individualized support plans in collaboration with clients, their families, and other stakeholders.
• Locate, Coordinate and monitor the delivery of services and supports outlined in the support plan.
• Advocate for clients to ensure they receive appropriate services and resources to meet their needs.
• Maintain accurate and up-to-date documentation of client information, assessments, and service plans.
• Provide information and referrals to community resources and services.
• Collaborate with interdisciplinary teams, including healthcare professionals, educators, and social workers, to ensure coordinated care for clients.
• Monitor and evaluate the effectiveness of support plans and make adjustments as needed.
• Stay current on relevant policies, regulations, and best practices in the field of developmental disabilities services.
• Responsible to report all member incidents, risks and allegations of neglect/abuse within 24 hours; Responsible for following Amcord Care Incs Code of Conduct including policies and procedures.

Service Coordinator

• Manage an active caseload which involves monitoring and evaluating options and services to meet an individual's health needs.
• Develop and modify care plans at least annually or on an as needed basis in collaboration with the resident, their family, and facility staff.
• Ensure that nursing facility residents receive appropriate healthcare services and that their medical needs are being met.
• Notify the member of their right to choose any willing and qualified provider to provide a service on the member's service plan.
• Serve as a liaison between nursing facility residents, their families, and healthcare providers.
• Coordinate and participate in interdisciplinary care conferences with nursing facility staff and healthcare providers as needed.
• Ensure compliance with all legal and regulatory requirements related to nursing facility services.
• Responsible for following Amcord Care Inc. policies and procedures for document maintenance, confidentiality of records and employees' rights.

Nursing Facility Service Coordinator

Manager

• Attend and complete orientation training and ongoing annual training (remote)
• Manage an active caseload which involves monitoring and evaluating options and services to meet an individual's health needs
• Complete a person-centered assessment and assist members in obtaining HCBS services that will support independent living
• Inform and assist members with gaining access to needed LTSS and Medical Assistance services
• Complete monthly monitoring telephone calls and develop and modify service plans at least annually or more frequently if needed
• Responsible to maintain ongoing communication internally and with caseload
• Notify the member of their right to choose any willing and qualified provider to provide a service on the members service plan
• Participate in remediation activities
• Responsible for holding a caseload of 70-80 participants
• Maintain ongoing communication with providers
• Ensure a participant exercising participant-directed budget authority does not exceed the number of service hours approved in the service plan
• Responsible to report all member incidents and allegations of neglect/abuse within 24 hours
• Responsible for following Amcord Care Inc. policies and procedures for document maintenance, confidentiality or records and employees' rights.
• Willingness and ability to work in the field while also having the ability to work independently with integrity in a virtual setting.

Service Coordinator

Nursing Facility Service Coordinator

Case Manager