Amcord Care Inc.

Manager

• Attend and complete orientation training and ongoing annual training (remote)
• Manage an active caseload which involves monitoring and evaluating options and services to meet an individual's health needs
• Complete a person-centered assessment and assist members in obtaining HCBS services that will support independent living
• Inform and assist members with gaining access to needed LTSS and Medical Assistance services
• Complete monthly monitoring telephone calls and develop and modify service plans at least annually or more frequently if needed
• Responsible to maintain ongoing communication internally and with caseload
• Notify the member of their right to choose any willing and qualified provider to provide a service on the members service plan
• Participate in remediation activities
• Responsible for holding a caseload of 70-80 participants
• Maintain ongoing communication with providers
• Ensure a participant exercising participant-directed budget authority does not exceed the number of service hours approved in the service plan
• Responsible to report all member incidents and allegations of neglect/abuse within 24 hours
• Responsible for following Amcord Care Inc. policies and procedures for document maintenance, confidentiality or records and employees' rights

Case Manager