Case Manager

Amcord Care Inc.

Service Coordinator managing a caseload of elderly and disabled participants for HCBS services. Requires Bachelor's degree or equivalent experience, mainly working remotely but requires travel within the Allentown area.

Posted 6/11/2026full-timeSouthampton • Pennsylvania • 🇺🇸 United StatesMid-LevelSenior💰 $20 per hourWebsite

About the role

Key responsibilities & impact

Attend and complete orientation training and ongoing annual training (remote)
Manage an active caseload which involves monitoring and evaluating options and services to meet an individual's health needs
Complete a person-centered assessment and assist members in obtaining HCBS services that will support independent living
Inform and assist members with gaining access to needed LTSS and Medical Assistance services
Complete monthly monitoring telephone calls and develop and modify service plans at least annually or more frequently if needed
Responsible to maintain ongoing communication internally and with caseload
Notify the member of their right to choose any willing and qualified provider to provide a service on the members service plan
Participate in remediation activities
Responsible for holding a caseload of 70-80 participants
Maintain ongoing communication with providers
Ensure a participant exercising participant-directed budget authority does not exceed the number of service hours approved in the service plan
Responsible to report all member incidents and allegations of neglect/abuse within 24 hours
Responsible for following Amcord Care Inc. policies and procedures for document maintenance, confidentiality or records and employees' rights.
Willingness and ability to work in the field while also having the ability to work independently with integrity in a virtual setting.

Requirements

What you’ll need

Must be in Allentown area. Does not commute to office regularly
Bachelor’s degree in social work, psychology, or related field OR At least 3+ years of experience in a social service or health care related setting
Needs reliable transportation and valid driver's license
Bilingual preferred but not required!

Benefits

Comp & perks

Gas reimbursement 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

person-centered assessmentHCBS servicesLTSS servicesservice plan developmentincident reportingcase managementmonitoring and evaluationremediation activitiesbudget authority managementconfidentiality compliance

Soft Skills

communicationindependenceintegrityorganizational skillsinterpersonal skillsproblem-solvingadaptabilityempathytime managementcollaboration

Certifications

Bachelor’s degree in social workBachelor’s degree in psychologyrelated field degree