
Senior Manager, IT Business Relationship
Amcor
full-time
Posted on:
Location Type: Hybrid
Location: Evansville • United States
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Job Level
About the role
- Act as the primary liaison between IT and senior business leaders across RPS North America.
- Develop and maintain strong relationships with leaders across Finance, Supply Chain (including machine/asset scheduling and product item data management), and Purchasing to understand priorities and translate them into IT initiatives.
- Advocate for business needs within IT and ensure alignment of technology roadmaps with business objectives.
- Manage the IT project portfolio for RPS North America Finance, Supply Chain-supporting ERP domains (machine/asset scheduling and product item data management), and purchasing support, ensuring timely delivery, budget adherence, and value realization.
- Collaborate with PMO and delivery teams to prioritize initiatives and allocate resources effectively.
- Monitor project performance and escalate risks or issues as needed.
- Lead, mentor, and develop team members across RPS IT North America.
- Foster a high-performance culture focused on accountability, collaboration, and service excellence.
- Manage staffing, scheduling, and resource allocation to ensure optimal coverage and responsiveness.
- Identify opportunities for digital transformation, process optimization, and technology innovation within the business.
- Champion the adoption of modern technologies (e.g., ERP enhancements, automation, analytics, mobility) to improve business outcomes.
- Measure and communicate the value delivered by IT initiatives to business stakeholders.
- Facilitate regular governance meetings with business leaders to review project status, priorities, and strategic alignment.
- Ensure transparency and effective communication between IT and business functions.
- Support change management efforts to ensure successful adoption of new systems and processes.
Requirements
- Bachelor’s degree in Business, Information Technology, or related field; Master’s degree preferred.
- 10+ years of experience in IT or business leadership roles, including project management, consulting, and business process reengineering, preferably in a manufacturing environment.
- Experience in solution design and solution architecture, translating business requirements into end-to-end designs.
- Proven experience of successfully defining IT project business cases
- Strong understanding of manufacturing processes.
- Excellent communication, stakeholder management, and strategic thinking skills.
- Proven experience in a matrixed, global organization.
- Project Management.
- Ability to align IT strategy with business goals across Finance, key ERP-enabled domains supporting Supply Chain teams (including machine/asset scheduling and product item data management), and purchasing support.
- Business Acumen – understanding business processes, goals and strategies.
- Experience with ERP systems (e.g., SAP, Oracle) and manufacturing technologies.
- Familiarity with Agile methodologies and digital transformation frameworks.
- Strong analytical and problem-solving capabilities.
- Ability to influence business stakeholders and translate technical concepts into business language.
- Ability to think strategically, identifying short and long-term impacts.
- Strong relationship building with all levels of stakeholders
- Detail oriented, able to think ‘big picture’ and understand the levers that impact a business.
- Accountable for delivering complex projects on time
- Effective organisational and interpersonal skills.
Benefits
- Medical, dental and vision plans
- Flexible time off, starting at 80 hours paid time per year for full-time salaried employees
- Company-paid holidays starting at 8 days per year and may vary by location
- Wellbeing program & Employee Assistance Program
- Health Savings Account/Flexible Spending Account
- Life insurance, AD&D, short-term & long-term disability, and voluntary benefits
- Paid Parental Leave
- Retirement Savings Plan with company match
- Tuition Reimbursement (dependent upon approval)
- Discretionary annual bonus program (initial eligibility dependent upon hire date)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementsolution designsolution architectureERP systemsmanufacturing processesdigital transformationAgile methodologiesanalyticsautomationbusiness process reengineering
Soft Skills
communicationstakeholder managementstrategic thinkingrelationship buildinganalytical skillsproblem-solvinginfluencingorganizational skillsinterpersonal skillsaccountability
Certifications
Bachelor’s degree in BusinessBachelor’s degree in Information TechnologyMaster’s degree in related field