AMC Health

AI Engineer

• Ship and debug code on a live, real-time voice pipeline
• Design control systems around LLMs: guardrails, budgets, watchdogs
• Build and operate LLM evaluation and batch-analysis pipelines
• Own traditional ML workflows from data to scheduled production inference
• Trace production issues from a metric anomaly to root cause

Senior Software Engineer – Applied AI

• Ship and debug code on a live, real-time voice pipeline
• Design control systems around LLMs
• Build and operate LLM evaluation and batch-analysis pipelines
• Own traditional ML workflows from data to scheduled production inference
• Trace production issues from a metric anomaly to root cause

• Ship and debug code on a live, real-time voice pipeline where latency and correctness are user-facing
• Design control systems around LLMs: guardrails, budgets, watchdogs, safe fallbacks
• Build and operate LLM evaluation and batch-analysis pipelines
• Own traditional ML workflows from data to scheduled production inference
• Trace production issues from a metric anomaly to root cause, including building the evidence when the cause is a vendor

• Ship and debug code on a live, real-time voice pipeline
• Design control systems around LLMs: guardrails, budgets, watchdogs, safe fallbacks
• Build and operate LLM evaluation and batch-analysis pipelines
• Own traditional ML workflows from data to scheduled production inference
• Trace production issues from a metric anomaly to root cause

General

• Serve as the primary point of contact for newly referred patients
• Conduct outbound outreach to newly enrolled prospective patients
• Engage patients telephonically to establish rapport, address questions, and encourage participation and adherence to monitoring programs
• Document patient information accurately in the electronic health record (EHR)
• Collaborate with nurse care managers and the broader care team to support patient care goals
• Track hospitalizations and notify nursing staff upon patient discharge
• Respond to inbound patient, client, and provider inquiries
• Initiate outbound communications with patients, clients, and care providers

Health Services Coordinator

• Serve as the primary point of contact for newly referred patients
• Conduct outbound outreach to newly enrolled prospective patients
• Accurately describe program features, expectations, and value in a clear, compassionate, and patient-centered manner
• Engage patients telephonically to establish rapport, address questions, and encourage participation
• Document patient information accurately and comprehensively in the electronic health record (EHR)
• Collaborate with nurse care managers and the broader care team to support patient care goals
• Track hospitalizations and notify nursing staff upon patient discharge, as required
• Respond to inbound patient, client, and provider inquiries and appropriately determine service needs
• Meet or exceed established performance metrics and service level agreements (SLAs)

Telephonic Health Services Coordinator

• Conduct telephonic clinical outreach to patients enrolled in Remote Patient Monitoring (RPM) and chronic care programs
• Review biometric alerts and identify out-of-range readings; escalate clinical concerns according to protocols
• Provide patient education and coaching to support adherence to care plans and lifestyle recommendations
• Accurately document patient encounters in EMR/RPM systems in compliance with clinical and regulatory standards
• Collaborate with clinical management, RN Care Managers, providers, and interdisciplinary care teams to coordinate patient care
• Support patient engagement initiatives designed to improve monitoring compliance and clinical outcomes

Senior Software Engineer – Applied AI

Senior Software Engineer – Applied AI

Senior Software Engineer – Applied AI

Senior Software Engineer – Applied AI

Senior Software Engineer – Applied AI

Senior Software Engineer – Applied AI

Senior Software Engineer – Applied AI

Senior Software Engineer – Applied AI

Senior Software Engineer – Applied AI

Senior Software Engineer – Applied AI

Senior Software Engineer – Applied AI

Senior Software Engineer – Applied AI

Health Services Coordinator

Telephonic Health Services Coordinator

Telephonic Nurse Care Associate