Amalgamated Bank

Administration

• Download and process ACH pension and payroll files using approved secure transmission programs
• Schedule files to appropriate sending points and comply with Federal Reserve and FIS ACH deadlines
• Enforce all Bank ACH security and operating procedures and report violations
• Research and resolve customer discrepancies, modification requests, deletions and reversals
• Contact clients regarding unprocessed and rejected items; follow up with relationship managers to resolve funding issues
• Process holds, customer notes, special instructions, errors; track and archive supporting documents
• Assist with ACH reporting requirements and prepare reconciliations and settlements for origination activity and exceptions
• Review and research unposted/unprocessed item reports and correct/return items as necessary
• Receive, research and process stop automatic debits and account blocks
• Research and process reclamation requests, affect offsetting entries and create tracking logs
• Prepare communication/reporting for originations, exceptions and reclamations
• Communicate with customers and branches to resolve problems and follow up on outstanding issues
• Cover wire transfer related tasks and monitor internet banking email inquiries and enrollments
• Control and maintain activity records, enforce departmental controls, audit and security policies
• Maintain, backup and archive files; prepare electronic and document files for offsite storage
• Maintain pre-authorized EFT files, prepare tickets, letters and memos as required
• Act as backup for all Electronic Banking Department functions and cross-train in existing and future functions
• Perform various clerical duties as directed by manager

ACH Administrator