Amae Health

Director, Revenue Cycle

Amae Health

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $132,000 - $225,000 per year

Job Level

Lead

About the role

  • Design and implement RCM systems, policies, and procedures from the ground up, tailoring them to our unique startup environment.
  • Lead and nurture a growing team, focusing on achieving strategic goals and fostering a culture of excellence and collaboration.
  • Drive the strategic evolution of our RCM systems and processes, managing any system upgrades or vendor transitions
  • Develop and oversee operational workflows and processes, enhancing efficiency, and productivity through innovative solutions.
  • Review and understand payer contracts to understand payer requirements and advised on practices to maximize contract value
  • Implement and monitor RCM best practices, track key performance indicators (KPIs), and devise strategies for operational excellence.
  • Ensure compliance with industry standards and regulations, maintaining a secure and ethical work environment.
  • Recruit, train, and mentor team members, establishing performance benchmarks and fostering professional development.
  • Stay abreast of new technological developments in RCM and evaluate vendors and automation opportunities regularly
  • Direct all aspects of the revenue cycle, including billing, claims submission, collections, and client billing processes, ensuring accuracy and timeliness.
  • Collaborate with internal teams to refine RCM-related workflows and tools, ensuring clear communication and effective integration.
  • Manage relationships with external vendors and evaluate third-party tools for enhancing RCM operations.
  • Regularly analyze and report on RCM performance metrics, guiding strategic decisions to optimize financial outcomes.

Requirements

  • Minimum of 7 years in healthcare provider revenue cycle management, with a strong preference for behavioral health and telemedicine expertise. Experience in a growth stage organization required.
  • Bachelor’s degree in Business, Healthcare Management, or a related field.
  • Strong analytical skills for data interpretation and excellent communication abilities for diverse organizational levels.
  • Proven experience in building and leading teams, including hiring and performance management.
  • Deep understanding of professional fee billing, reimbursement, third-party payer regulations, and medical terminology.
  • Ability to read and understand complex payer contracts and to effectively work with care teams to optimize revenue capture for services delivered
  • Proficiency in Google Suite, advanced Excel/Google Sheets, and familiarity with multiple Practice Systems (e.g., Open PM, Theranest, Athena).
  • Extremely organized and able to stay on top routine tasks and projects while navigating dynamic priorities
  • Strong interpersonal skills and motivated to build relationships with other functional leaders across the company, ensuring aligned goals and collaborative processes
  • Knowledge of the insurance landscape, especially mental health billing, and compliance requirements in healthcare.
  • This is a fully remote role with travel expected 1-2 times annually for team offsites.
Benefits
  • Health Insurance: Comprehensive medical, dental & vision plans
  • Competitive compensation
  • Employee Assistance Program
  • 401(k)
  • FSA & HSA savings programs
  • Short & long-term disability
  • Pre-tax commuter assistance program
  • Unlimited paid time off (PTO)
  • Parental Leave - 12 weeks for birth and non birth parent
  • 11 company holidays
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
revenue cycle managementdata interpretationprofessional fee billingreimbursementthird-party payer regulationsmedical terminologypayer contract analysisKPI trackingoperational workflowsRCM best practices
Soft Skills
analytical skillscommunication abilitiesteam buildingperformance managementorganizational skillsinterpersonal skillsrelationship buildingstrategic thinkingcollaborationmentoring