Customer Support Agent – Flemish Speaker
CPM International
Customer Care Service Designer
Amadeus
full-time
Posted on:
Location Type: Hybrid
Location: Barcelona • 🇪🇸 Spain
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Plan, design and develop requested services and coordinate their implementation
- Manage relation with key stakeholders aiming at improving Customer Care key performance indicators
- Act as unique entry point to manage service requirements related to products, solutions and industry mandates
- Proactively identify the relevant stakeholders within business domains
- Capture and translate the solutions’ needs into service requirements
Requirements
- Degree in Business oriented domain, or Engineering
- Ability to work in a multicultural and matricial environment
- Structured mindset and used to work with tools like Excel or other databases
- Data-driven
- English fluent
Benefits
- Diversity & Inclusion initiatives
- Equal opportunity employer
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
structured mindsetdata-drivenability to work in a multicultural environmentability to work in a matricial environment
Certifications
degree in Businessdegree in Engineering