Amadeus

Sales and Account Executive – Airports and Borders

Amadeus

full-time

Posted on:

Location Type: Hybrid

Location: Irving • Florida • Texas • United States

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Job Level

SeniorLead

Tech Stack

Cloud

About the role

  • Prospect airports and immigration authorities for promoting and selling operational and passenger processing solutions and/or Border Control solutions.
  • Undertake aggressive growth on Passenger, Baggage and/or Border Control Solutions, whereas selling and promoting operational and customer processing portfolio.
  • Develop strong relationships with customers, connect with key business executives and stakeholders and preparing sales reports.
  • Answer client queries and identify new business opportunities among existing customers.
  • Liaise with cross-functional internal teams (including Customer Service/Support, Airport Delivery Managers, and Product Development departments) to improve the entire customer experience.
  • Collaborate with the sales team to achieve quotas while keeping our clients satisfied and engaged with our products and services over the long term.
  • Focus on developing new business for existing and prospecting customers in the North America region, with possibility to extend to others in Latam depending on the type of opportunity.
  • Build and maintain strong, long-lasting client relationships
  • Assist in negotiating contracts and agreements; observe internal procedures on salesforce, bid management, compliance rules
  • Forecast and track key accounts metrics i.e.. Reports, sales forecasts, account status, etc.
  • Keep an accurate and up to date set of records about accounts, contacts, leads, opportunities within SalesForce platform
  • Perform other duties as requested or assigned

Requirements

  • University Degree and/or equivalent work experience
  • Minimum of 7 years’ experience in account management, presales, or sales experience.
  • Sales force experience
  • Previous experience in the travel industry preferably working with airports and/or border authorities.
  • Proven track record of achieving sales targets.
  • Ability to work in a collaborative work environment and multitask with various projects and initiatives
  • Airport Systems Sales Experience is a plus.
  • Border control solutions experience is a plus.
  • Travel technology experience.
  • 10+ years’ experience in Travel Industry
  • 5+ years’ experience in Airports solutions/projects
  • Experience working for multinational companies with experience liaising across transversal business units
  • Knowledge of Software technology and cloud computing.
  • Expertise in platforms for airports and travel industry.
  • Advanced working knowledge of the Microsoft projects, ie. Word, Excel, PowerPoint, etc.
  • Advanced communication and consultation skills
  • Languages: English and Spanish speaking required.
  • Ability to travel 50%
Benefits
  • A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.
  • A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
  • Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.
  • A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life.
  • A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.
  • A flexible working model - We want our employees to do their best work, wherever and however it works best for them.
  • A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.
  • A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
account managementpresalessalessalesforceairport systems salesborder control solutionstravel technologysoftware technologycloud computingMicrosoft Office
Soft Skills
collaborative workmultitaskingcommunication skillsconsultation skillsrelationship buildingnegotiationcustomer engagementreportingforecastingclient satisfaction