Manager, Sales and Account Management – Airports and Borders
Amadeus
full-time
Posted on:
Location Type: Remote
Location: Florida • Texas • United States
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About the role
- Promote growth of Amadeus’ Seamless Travel, Airport Operations, and Border Control portfolio across North America.
- Shape the regional commercial strategy, drive multi-year pipeline creation, and close high-impact opportunities.
- Maintain a broad understanding of the North American travel ecosystem, regulatory environment, and competitive dynamics.
- Execute operational leadership translating strategy into action plans and ensure disciplined execution across prospecting, qualification, and closing.
- Operate independently within management direction; coordinate cross-functional pursuit teams.
- Co-own the long-term commercial plan for key accounts, including sales forecasts and prioritization.
- Identify, qualify, and develop new opportunities with senior and C-suite decision makers.
- Lead discovery to define customer business outcomes and align Amadeus capabilities to measurable value.
- Orchestrate RFP/RFI qualification, bid strategy, drive governance through gate decisions and lead negotiations to closure.
Requirements
- Bachelor's Degree and/or equivalent work experience
- 10+ years in enterprise or government technology sales with proven success selling to airports, aviation authorities, and/or border/security agencies, in North America.
- Demonstrated leadership of complex, multi-stakeholder, multi-year pursuits (>$5–10M TCV), including public sector RFP/RFI processes and compliance.
- Strong understanding of airport operations systems (AODB, RMS, resource allocation, APOC), passenger processing (CUPPS/CUTE/CUSS, biometrics), or border control (EES/ETIAS analogs, API/PNR, identity management).
- Executive presence with the ability to engage C-suite and senior government decision makers; excellent communication, negotiation, and storytelling skills.
- Experience collaborating across matrixed global organizations and with partner ecosystems.
- Ability to travel: North America–based, with regular travel to customers, partners, and industry events across the US and Canada.
Benefits
- A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.
- A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
- Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.
- A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.
- A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.
- A flexible working model - We want our employees to do their best work, wherever and however it works best for them.
- A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.
- A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
enterprise technology salespublic sector RFP/RFI processesairport operations systemspassenger processing systemsborder control systemsnegotiationsales forecastingpipeline creationcustomer engagementmulti-stakeholder management
Soft Skills
leadershipcommunicationstorytellingnegotiationcollaborationexecutive presencestrategic thinkingindependent operationcross-functional coordinationrelationship building
Certifications
Bachelor's Degree