
Senior Solution Consultant
Amadeus
full-time
Posted on:
Location Type: Hybrid
Location: Irving • Florida • Minnesota • United States
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Job Level
About the role
- Serve as the primary market listener for North America, conducting regular engagement with large enterprise customers, prospects, and TMC partners to identify market requirements and product gaps
- Frame market challenges and systematically organize insights to influence global product organization priorities and secure ongoing investment in North American market development
- Act as the voice and advocate for Cytric within the managed travel community, elevating brand awareness and market presence
- Develop North America-specific product roadmap aligned with regional business metrics including engagement, conversion, retention, and revenue
- Collaborate closely with global Product Lifecycle Management teams to ensure North American market needs are integrated into global product strategy
- Leverage AI capabilities to reduce customer time-to-value and drive product innovation
- Support Amadeus Universal Distribution integration within Cytric offerings and contribute to long-term content vision
- Create cohesive customer experience by aligning Cytric positioning with broader Amadeus GDS value proposition
- Develop market-specific content, documentation, and training materials to support TMC commercial advancement and implementation success
- Simplify training programs and workstreams for Americas market
- Drive competitive differentiation and amplify Amadeus Cytric's advantages in the marketplace
- Work tactically within budget constraints while maximizing market impact
- Partner with sales teams to support customer opportunities and drive revenue growth
- Collaborate with global teams to ensure seamless execution of marketing initiatives
- Support revenue optimization through data-driven insights and market analysis
Requirements
- 7+ years in product marketing, with demonstrated success in customer-facing roles
- Global business acumen with specific experience working within European-based organizations
- Understanding of the corporate travel ecosystem, including TMC operations, enterprise travel programs, and booking platforms
- Proven experience in product marketing within the travel technology or adjacent B2B SaaS markets
- Knowledge of travel distribution systems and GDS technologies preferred
- Familiarity with Sales Force
- Knowledge of Microsoft Office Suite
- Track record of influencing product roadmaps and driving market-specific initiatives
- Experience leveraging AI and emerging technologies to enhance customer value
- Exceptional ability to listen to market needs and translate insights into actionable product requirements
- Advanced cross-functional collaboration skills with ability to influence without direct authority
- Data-driven approach to marketing strategy and performance optimization
- Excellent communication and presentation skills for engaging with customers, partners, and internal stakeholders
- Proven ability to work strategically while executing tactically within resource constraints.
Benefits
- A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.
- A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
- Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.
- A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life.
- A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.
- A flexible working model - We want our employees to do their best work, wherever and however it works best for them.
- A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.
- A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
product marketingmarket analysisdata-driven insightsAI capabilitiestravel distribution systemsGDS technologiescustomer engagementproduct roadmap developmenttraining program developmentB2B SaaS
Soft skills
cross-functional collaborationinfluencing without authoritycommunication skillspresentation skillscustomer advocacymarket listeningstrategic thinkingtactical executionorganizational skillscustomer-facing roles