Manager

• The International Admissions Manager – East Africa leads ALU's fee-paying student recruitment strategy across the East African region, with primary responsibility for international schools and private school networks in key markets including Kenya, Tanzania, Uganda, Rwanda, Ethiopia, and neighbouring countries.
• Reporting to the Admissions Director, this is a mid-to-senior level role focused on building relationships with international and private school communities — including students, parents, and school counselors — to drive a strong pipeline of tuition-paying students.
• Develop and execute a targeted annual recruitment strategy for East Africa focused on fee-paying students, with particular emphasis on international schools, private schools, and premium school networks across the region.
• Own and manage the full admissions pipeline for East African fee-paying applicants — from initial outreach and lead generation through application, interview, offer, and enrollment confirmation.
• Build and maintain strong relationships with international school counselors, heads of sixth form, private school administrators, and parent communities across East Africa.
• Plan, coordinate, and attend targeted recruitment events including international school fairs, private school visits, parent information evenings, and virtual engagement sessions.
• Develop a deep understanding of the international school landscape in East Africa — including IB, A-Level, AP, and IGCSE school networks — to ensure ALU is well-positioned as a destination for their graduating students.
• Use CRM systems to manage applicant records, track pipeline health, monitor conversion rates, and produce regular reporting for the Admissions Director.
• Contribute to the development of regionally tailored recruitment materials, digital content, and outreach messaging targeted at international school students and their families.
• Coordinate with the Enrollment Manager to ensure smooth handoffs from offer acceptance through to confirmed enrollment, including immigration and travel support for incoming students.
• Provide regional market intelligence and trend analysis — including international school enrolment trends, competitor university positioning, and family decision-making dynamics — to inform strategic planning.
• Mentor and support junior team members and associates, sharing best practices and contributing to team capability development.
• Represent ALU at international school fairs, university counselor conferences, and regional education sector events.

International Admissions Manager

Performance Marketing

• Lead the development and execution of brand awareness campaigns that communicate a unified ALU story across all entities, stakeholders and programmes.
• Partner with the content and creative teams to produce campaigns that reflect ALU’s mission, value proposition, and student impact.
• Develop always-on brand presence strategies across digital and social channels to build recognition and affinity among prospective students, partners, and stakeholders.
• Own and manage the end-to-end email marketing function, including lifecycle campaigns, nurture flows, newsletters, and re-engagement programmes.
• Manage paid media channels (search, social, display, video) with a focus on efficiency, audience targeting, and measurable outcomes.
• Provide regular, actionable reports on campaign performance across brand, email, and paid media channels.

Performance Marketing Lead

QA Engineer

• Define and implement QA standards, processes and automation frameworks across all SIS and corporate systems.
• Establish a test management strategy that covers functional, integration, regression and user acceptance testing (UAT).
• Ensure test coverage aligns with user stories, acceptance criteria and system requirements.
• Maintain a central QA documentation repository, including test cases, scripts and defect logs.
• Reduce production defects by implementing proactive testing gates and enforcing test readiness criteria before deployment.
• Design, develop and execute test cases (manual and automated) for new features, integrations and releases.
• Conduct end-to-end testing of SIS workflows; particularly points of integration with Finance (e.g., student billing, refunds, payments, reconciliations).
• Perform regression testing to ensure new changes do not break existing functionality.
• Track and manage defects through the full lifecycle from discovery to resolution.
• Own the final QA sign-off for releases and ensure readiness criteria are met before deployment.
• Incorporate basic security testing and collaborate with the Cybersecurity team to ensure vulnerabilities are identified early.
• Implement and maintain appropriate automated testing tools (e.g., Selenium, Provar, Playwright, TestComplete, or similar).
• Develop reusable automated test scripts and data sets to improve efficiency and coverage.
• Integrate automated testing with the CI/CD pipeline where applicable.
• Monitor test automation results and generate clear reports for stakeholders.
• Work closely with developers and business analysts to clarify requirements, acceptance criteria, and test readiness.
• Partner with data and system integration teams to validate data accuracy between SIS, Finance and other corporate platforms.
• Support UAT by coordinating testing with end users and providing structured feedback mechanisms.
• Identify recurring issues, propose process improvements, and advocate for quality-first development practices.
• Produce regular QA reports summarizing defects, testing progress, release readiness and quality trends.

IT Quality Assurance Lead

Director

• Lead the annual and multi-year business planning cycle, translating strategic priorities into measurable operational and financial targets.
• Coordinate institutional planning inputs from departments and campuses, ensuring coherence and resource alignment.
• Develop and maintain the organizational performance framework, aligned to organizational goals and KPIs, and planning calendar, that integrates finance, operations, and strategic milestones.
• Partner with Finance and all departments to align forecasts, enrollment targets, and investment plans with institutional priorities.
• Develop forward-looking models and business cases to guide decision-making and growth planning.
• In collaboration with the Finance Performance team and the Data team, drive periodic performance reviews, building dashboard and analysis, and consolidating insights from across functions.
• Develop performance dashboard and report, from Management committees to board updates.
• Lead the process mapping and optimization agenda, ensuring that core business processes are efficient, standardized, and scalable.
• Identify operational bottlenecks, inefficiencies, and duplication across the value chain (e.g., admissions, finance, academic delivery).
• Design and implement systems and metrics to measure process adherence, efficiency, and effectiveness.
• Oversee implementation of improvement initiatives in collaboration with function heads and the transformation office to drive standardization, automation and continuous improvement.
• Partner with function heads to ensure processes are embedded, followed, and continuously improved.
• Partner with the Systems and Data teams to ensure automation, process integration, and digital enablement.
• Serve as custodian of the institutional risk register, ensuring systematic identification, assessment, and mitigation of risks.
• Lead quarterly risk reviews with ExCo and ensure linkages between risk management, performance, and planning.
• Partner with Legal, Finance, and People & Culture to strengthen enterprise governance and business continuity strategies that enhance organizational resilience, agility, and sustained performance.
• Embed risk awareness into planning and project management processes.
• Coordinate with department heads to ensure that controls are effectively integrated into day-to-day operations.
• Provide training and support to staff on control processes and compliance requirements.
• Partner with Data teams to ensure consistency and reliability of institutional data sources.
• Develop dashboards and reports that track both performance outcomes and process adherence indicators.
• Conduct analysis and scenario modeling to assess process impact on institutional performance and guide decision-making.

International Admissions Manager

Performance Marketing Lead

IT Quality Assurance Lead

Business Planning and Analysis Director