ALTUS Receivables Management

Auditor

• Understand and incorporate the fundamental guidelines when completing premium audits
• Make calls to insureds and agents on a daily basis
• Complete audits based on rules and regulations for class code (s), specific state(s) and clients
• Correspond with policyholders CPA's, bookkeepers, agents to gather additional information as needed.
• Maintain an average of 35 billable hours a week for Full Time and 17.5 billable hours a week for Part Time.

Phone Auditor

Client Services Representative

• Initial file investigation to determine the cause and details surrounding a P&C claim and qualify it for additional recovery efforts
• Retrieval of relevant documents to support recovery efforts
• Capture of essential file elements from documents and internet data bases
• Ability to interpret file information and determine the relevance of the information

P&C Client Services Analyst

Call Center Representative

• Make several calls to insureds and agents daily
• Enter progress notes following each call
• Correspond with policyholders, CPAs, bookkeepers, and agents to gather additional information as needed

Artificial Intelligence

• Design, develop and maintain AI/ML solutions for various business units.
• Drive end-to-end AI/ML development including data preparation, model development/training, testing and performance monitoring.
• Integrate models into workflows to support Operational goals.
• Ensure solutions abide by stated organizational policies including data security and privacy.
• Monitor model performance and continuously improve accuracy and reliability.
• Work closely with operations, client services and IT teams to define automation needs and business requirements.
• Translate operational challenges into analytical frameworks and AI solutions.
• Present complex insights in clear, actionable language for management, Operations and IT staff.
• Support automation initiatives that reduce manual processing and improve efficiency.

Junior AI Analyst

• Conduct insurance premium audits for Workers Compensation, General Liability, and Automobile policies by auditing policyholder’s records, and applying manual rules and company standards
• Prepare for the audit by identifying the necessary information and type of records needed
• Prepare schedule to maximize optimal use of time
• Correspond with insured via phone, email and mail to setup audit appointments
• Examine the policyholder’s records, gather data to determine correct classifications for business activities and write an effective description of operations
• Prepare complete audit document, explain results to insured and communicate the results to the home office
• Travel to multiple audit locations
• Hybrid position - work from home and complete remote audits 2-3 days per week

Premium Auditor – Entry-Level

• Conduct insurance premium audits for Workers Compensation, General Liability, and Automobile policies by auditing policyholder’s records, and applying manual rules and company standards
• Prepare for the audit by identifying the necessary information and type of records needed
• Prepare schedule to maximize optimal use of time
• Correspond with insured via phone, email and mail to setup audit appointments
• Examine the policyholder’s records, gather data to determine correct classifications for business activities and write an effective description of operations
• Prepare complete audit document, explain results to insured and communicate the results to the home office
• Travel to multiple audit locations

Premium Auditor, Entry-Level

• Conduct insurance premium audits for Workers Compensation, General Liability, and Automobile policies by auditing policyholder’s records, and applying manual rules and company standards.
• Prepare for the audit by identifying the necessary information and type of records needed
• Prepare schedule to maximize optimal use of time
• Correspond with insured via phone, email and mail to setup audit appointments.
• Examine the policyholder’s records, gather data to determine correct classifications for business activities and write an effective description of operations
• Prepare complete audit document, explain results to insured and communicate the results to the home office
• Travel to multiple audit locations
• Hybrid position - work from home and complete remote audits 2-3 days per week

AI Analyst

Premium Auditor – FT or PT

Premium Auditor

Growth Marketing

• Identify and engage prospective health payor clients
• Present and promote overpayment recovery solutions to decision-makers
• Manage the entire sales process, including prospecting, presentations, negotiations, and closing
• Develop and maintain strong client relationships to ensure long-term partnerships
• Collaborate with internal teams to ensure seamless onboarding and client satisfaction
• Achieve sales targets and contribute to overall business growth
• Maintain accurate sales activity records and prepare reports for management
• Attend conferences and networking events to expand industry presence
• Monitor competitors, market conditions, and product developments

Vice President – Growth and Strategy

Salesforce Administrator

• Own and administer a complex Salesforce environment used as an ERP
• Manage advanced configuration: Flows, custom objects, automation, and security
• Support end-to-end business processes across operations, finance, and client workflows
• Maintain and optimize integrations including telephony, financial systems, and APIs
• Support and expand AI-driven automation (Salesforce AI agents, workflow automation)
• Lead releases, deployments, and change management across environments
• Build reports and dashboards to support operational and financial decision-making
• Partner with business leaders and technical teams to deliver scalable solutions