Drive high-impact programs that ensure our patients receive their medications accurately, safely, and with an exceptional quality experience
Combine strategic thinking with deep analytical expertise to optimize quality operations across FuzeRx
Manage working team relationships
Identify areas of quality and non-compliance
Leverage data insights to improve efficiency
Partner with cross-functional teams to scale Alto’s quality and safety capabilities as we continue to grow nationwide
Accelerate cross-functional quality and safety program and performance from quality investigations to ongoing performance and successful mitigation completion
Ensure initiatives are executed on time, within scope, and aligned to business goals
Leverage advanced Looker / SQL expertise to analyze complex data sets, generate insights, and inform decision-making across multiple workstreams
Build business cases and data quality models to support strategic decision-making and program prioritization
Partner with senior stakeholders and carriers to define success metrics, track progress, and continuously optimize quality and safety operations

Requirements

PharmD degree (Licensed Rph) required, with a concentration in Operations / Quality or a related field
4 - 6 years of progressive program management or business operations experience in a data-driven environment
Proficient-level Looker / SQL proficiency, with demonstrated ability to independently query, analyze, and manipulate complex data sets
Strong analytical and problem-solving skills with proven ability to translate data into actionable insights
Proficiency with project management and collaboration tools (e.g., Slack, GSuite, Asana, Jira, Smartsheet)
Exceptional communication and stakeholder management skills, with the ability to drive alignment across technical and business teams.
Prior experience in healthcare, technology, consulting, or high-growth industries (preferred)
Experience managing multiple concurrent programs with competing priorities (preferred)
Advanced Excel and/or experience with BI tools (Tableau, Looker, PowerBI) (preferred)
PMP, Lean Six Sigma, or equivalent certification (preferred)

Benefits

dental, vision, and multiple group medical plans to choose from
a 401(k) retirement savings plan
group life insurance
accidental death and dismemberment (AD&D) insurance
flexible spending account (FSA) and health savings account (HSA)
commuter benefits
employer-paid short-term (STD) and long-term disability (LTD) insurance
additional supplemental insurance plans (spouse life insurance, legal insurance, an employee assistance program, home health testing kits, and a fertility medication discount program)
flexible vacation time
accrued paid sick time
10 paid holidays (2 floating holidays for full time non-exempt employees)
eight weeks of paid parental leave for eligible employees
additional paid weeks for the birthing parent
4 weeks paid caregiver leave
a Lifestyle Spending Account allowance each month

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

LookerSQLdata analysisdata manipulationprogram managementbusiness operationsExcelBI toolsTableauPowerBI

Soft Skills

analytical skillsproblem-solving skillscommunication skillsstakeholder managementstrategic thinkingteam managementalignment drivingefficiency improvementquality optimizationperformance tracking

Certifications

PharmDLicensed RphPMPLean Six Sigma