Alto

Brand Designer

• Act as the primary designer and a technical force multiplier for the marketing team.
• Execute on-brand creative assets for web, email, social media, print, packaging, and sales materials.
• Translate strategic briefs into visually compelling, rapidly deployable design solutions.
• Leverage AI and automation to streamline creative workflows, from asset creation to final delivery.
• Design, build, and maintain content on Alto.com using Framer.
• Create high-performing landing pages that are continuously tested and optimized for conversion and user experience.
• Partner with marketing leads to ensure all design and technical implementations align with SEO and AI summary strategies.
• Effectively communicate strategic thinking, design decisions, and innovative brand ideas to all stakeholders using clear, concise language.

Operations

• Take ownership of high-priority initiatives — structuring problems, scheduling and leading meetings, documenting action items, and ensuring follow-through
• Provide strategic and operational support to the Head of Business Development and Head of Customer Success & Solutions
• Help roll out sales infrastructure and processes that enable efficiency, accountability, and scalability across the Commercial team
• Contribute to direct-to-patient (D2P) strategy, analyzing new opportunities and driving initiatives forward with a structured, data-driven approach
• Develop, review, and maintain performance dashboards in Looker, Tableau, or Salesforce

Strategic Operations Associate

Financial Planning and Analysis

• Lead a FinOps team that owns and oversees day-to-day financial operations for Alto.
• Ensure accurate, efficient, and compliant processing of incoming and outgoing transactions, investment execution, and transaction reconciliations.
• This leader will strategically improve our processes, remove manual steps, and create systems to add leverage to the platform and service clients at scale.
• Manage daily transaction workflows including wires, checks, internal transfers, and investment-related payments.
• Book and record tax and check payments.
• Process inbound and outbound wires.
• Enter and allocate inbound check batches, ensuring accuracy and timely posting.
• Address chargebacks, NSF accounts, and related adjustments.
• Perform daily, monthly, and ad-hoc reconciliations (e.g., bank, cash, transactions).
• Manage forfeitures and related account adjustments.
• Review and action distributions as required.
• Support month-end close by reconciling bank statements and preparing reports.
• Oversee write-offs and ensure accurate documentation.
• Partner with Operations, Product, and Engineering teams to improve financial workflows and system integrations.
• Identify and implement process improvements to enhance accuracy, automation, and efficiency.
• Strategically elevate FinOps processes and execution to allow for servicing customers at scale with AI processes and solutions.
• Serve as a subject matter expert for financial operations, advising on new initiatives and system enhancements.
• Ensure all financial processes comply with regulatory standards, internal policies, and audit requirements.
• Manage, mentor, and develop members of the financial operations team.
• Establish and maintain best practices, policies, and controls for financial operations.
• Act as a liaison between Finance, Operations, Product & Engineering and other business units to ensure seamless financial processing.
• Provide training, support, and guidance to team members on new processes, tools, and compliance requirements.
• Foster a culture of accountability, accuracy, and continuous improvement.
• Bachelor’s degree in Finance, Accounting, Business Administration, or related field.
• Series 99.
• 5+ years of experience in financial operations, treasury management, or similar role.
• Prior experience in a financial technology (fintech) company or financial services organization (banking, payments, or investments) is required.
• Demonstrated experience managing transaction processing, reconciliations, and settlement operations.
• Proven experience with monthly close processes, audit preparation, and financial reporting.

Brand Designer

Strategic Operations Associate

Financial Operations Manager