Director of Operations
Altisource
full-time
Posted on:
Location Type: Remote
Location: United States
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Job Level
About the role
- Grow and sustain a high-performance mortgage field services team.
- Lead remote teams, both onshore and offshore.
- Leverage customized technology tools to maximize team performance.
- Interact regularly with clients to strengthen relationships with many of the nation’s largest mortgage lenders and servicers.
- Define, implement, and enhance operational policies and guidelines for the team.
- Develop and execute new growth strategies.
- Collaborate with the human resources department to create job descriptions, hire competent personnel, and oversee employee training programs.
- Work closely with the human resources department to develop and implement performance evaluation and recognition programs.
- Interact regularly with corporate legal and compliance teams to facilitate consistently compliant operations.
- Maximize the business unit’s financial performance.
- Collaborate with the Finance Manager in creating and managing the annual budget.
- Manage procurement and resource allocation.
Requirements
- Setting focus and direction for employees.
- Leading onshore and offshore operations teams in the mortgage field services industry.
- Interacting successfully with all levels of a company.
- Cultivating strong, positive client relationships.
- Driving high performance teams that meet or exceed client expectations.
- Leveraging technology to maximize efficiency and performance.
- Managing P&L financial results.
- Creating efficient and effective processes.
- Establishing and maintaining operations in compliance with enterprise and industry standards.
Benefits
- Competitive base salaries and variable incentive plans.
- 401k plans with company matching.
- Comprehensive Medical, Dental, and Vision insurance plans.
- Tax-free Flexible Spending Account.
- Life insurance, short-term, and long-term disability.
- Wellness/EAP Programs.
- Paid holidays, plus 19 days of accrued PTO for a total of 28 paid days off per year!
- Paid Parental Leave.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
P&L managementoperational policy implementationperformance evaluationresource allocationbudget managementprocess creationgrowth strategy development
Soft skills
leadershipteam managementclient relationship managementcommunicationcollaborationperformance drivingdirection setting