Developing deep business relationships with customers, sponsors, and key stakeholders.
Meet with each customer on a minimum monthly basis.
Increase adoption, ensuring retention, and long-term success.
Conduct success planning workshops and business reviews that capture and plan the customer’s objectives.
Partner with go-to-market sales pods to provide insights on customer health, focusing on adoption and retention strategies.
Remain up-to-date and certified on Alteryx’s evolving platform solutions and products.

Requirements

Experience working with Canadian customers with an understanding of regional business practices and regulatory considerations.
3+ years experience as a Customer Success Manager, Consultant, Sales Engineer, Project Manager, or similar customer-facing role.
Hands on experience in Alteryx or related analytics platforms (Excel, SQL, Tableau, Power BI).
Ability to collaborate with internal teams to advocate for and represent the voice of the customer
Proven experience tracking, sharing, and reporting on the impact of your customer-facing activities.

Benefits

Medical, dental, and vision coverage
401(k) with company match
Paid parental leave, caregiver leave, and flexible time off
Mental health support and wellness reimbursement
Career development and education assistance
Monthly Connectivity Plus stipend of $150 to support remote work-related expenses
Annual $200 home office reimbursement

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

AlteryxExcelSQLTableauPower BI

relationship buildingcustomer advocacycollaborationcommunicationstrategic planning

Alteryx certification