Alt Legal - IP Management Software

Data Engineer

• Manage various external and internal tasks related to client data migration, analysis, and management
• Handle client onboarding from initial handoff to finalization
• Perform data mapping and manage complex datasets with high attention to detail
• Migrate customers’ data into preferred format
• Coordinate and receive inputs from customers and internal stakeholders
• Maintain accurate customer records
• Resolve customer issues promptly and ensure satisfaction
• Stay current with system changes and updates
• Collaborate with customer success, product, and internal teams to improve customer experience

Data Migration and Onboarding Specialist

Operations

• Provide operational support to Director of Operations and Operations team
• Contact customers regarding accounts receivable
• Providing general administrative and organizational support to internal team members, including the CEO
• Perform routine data entry and generate reports
• Organize and schedule meetings, conferences, virtual team events, and travel
• Answer telephone inquiries and manage email and Slack communications for senior leadership

Operations Associate

Chief Marketing Officer

• Develop and execute growth marketing strategy across digital ads, SEM, and email campaigns
• Create a demand- and lead-generation engine using account-based marketing
• Collaborate with internal teams for strategy and product launches
• Partner with Customer Success, Sales, and Operations to support pipeline goals
• Measure and report campaign effectiveness to optimize results
• Work with content specialist to reinforce SEO strategies
• Implement social media and PR strategy to position executives as thought leaders
• Track and communicate key marketing KPIs weekly and monthly

Data Migration and Onboarding Specialist

Operations Associate

Head of Marketing