Develop and implement a scalable ROI framework to assess the value of incremental expert call transcripts across customer segments, geographies, and use cases
Write SQL queries and combine data from multiple systems to build analyses spanning engagement metrics, account ASV, win rates, and content coverage
Partner with product, content, and commercial teams to contextualize findings and guide strategic decisions on Expert Insights content investment
Deliver dashboards, models, and presentations that enable leadership to make data-driven resource allocation decisions
Monitor the ongoing performance and ROI of content investments and recommend course corrections where needed
Develop a deep understanding of customer personas and content use cases to ensure analyses reflect real-world impact
Requirements
3–5 years of experience in analytics, business intelligence, strategy, or market intelligence; SaaS, content, or financial services experience a plus
Proficient in SQL with proven ability to query and manipulate large datasets across disparate systems
Strong analytical and problem-solving skills, with demonstrated ability to structure frameworks for ROI or business impact measurement
Comfortable working with multiple data types (engagement metrics, account ASV, win rates, content publication data) and synthesizing them into actionable insights
Familiarity with use cases for market intelligence or expert content across different user personas (investors, corporates, consultancies)
Excellent communicator who can translate complex analyses into clear recommendations for leadership and stakeholders
Benefits
performance-based bonus
equity
generous benefits program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.