
Customer Education Manager – Certification
AlphaSense
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $90,000 - $120,000 per year
About the role
- Own the full lifecycle of our AlphaSense Certification program
- Grow the program across channels through always-on programming
- Measure and communicate the impact of certification across product adoption
- Build and nurture a thriving community of power users and advocates
- Develop targeted assets and resources
Requirements
- Program builder at heart: You've designed and scaled certification or learning programs before
- Data-driven, but human-centered: You measure everything, but never lose sight of the learner experience
- A natural community builder: You know how to engage and energize an audience
- Comfortable with ambiguity: You thrive on early-stage teams where the playbook is still being written
- A sharp, versatile communicator: You can write compelling content and present to stakeholders
Benefits
- Performance-based bonus
- Equity
- Generous benefits program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
program buildingdata-drivenhuman-centeredcommunity buildingaudience engagementadaptabilitycommunicationcontent writingpresentation skills