alphaAI

Solution Architect – Anaplan, Managed Services

alphaAI

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $120,000 - $150,000 per year

About the role

  • Serve as the primary point of support for existing client Anaplan models on long-term managed services contracts
  • Receive and triage client tickets, resolving logged bugs and delivering incremental model enhancements
  • Troubleshoot and maintain Anaplan models to ensure accuracy, stability, and performance
  • Deliver UI and dashboard improvements as clients request changes and refinements
  • Record and track progress across all support activities in the appropriate project management tooling
  • Partner closely with client stakeholders to understand needs and translate them into practical Anaplan solutions
  • Support model maintenance activities including data integration, security configurations, and workspace management
  • Contribute to internal knowledge sharing and best practices within the EPM practice

Requirements

  • 4-6 years of hands-on Anaplan experience, with a focus on model support, maintenance, or managed services
  • Anaplan Model Builder certification, Level 1 or above (Level 2 or 3 strongly preferred)
  • Experience working in a ticket-based /support environment
  • Comfort operating independently in a client-facing capacity with strong communication skills
  • Solid understanding of FP&A, financial planning, or EPM business processes
  • Strong Excel skills and general analytical aptitude
Benefits
  • Learning and development: Vast opportunities to self-development, unlimited access to LinkedIn Learning
  • Flexible working: Work-life balance with flexible schedule
  • Community events: We offer a range of social events and meetups
  • 25 days’ holiday in addition to public holidays
  • Supplemented medical, dental and vision coverage
  • 401(k) with employer match
  • Wellness initiatives to promote healthy working, including a gym reimbursement for those enrolled in our medical plans and an allowance for remote working technology
  • Access to discounted travel, tickets, events, and more through our benefit partner
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Anaplandata integrationsecurity configurationsworkspace managementExcelanalytical skills
Soft Skills
communication skillsclient-facingproblem-solvingcollaboration
Certifications
Anaplan Model Builder certification Level 1Anaplan Model Builder certification Level 2Anaplan Model Builder certification Level 3