
Solution Architect – Anaplan, Managed Services
alphaAI
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $120,000 - $150,000 per year
About the role
- Serve as the primary point of support for existing client Anaplan models on long-term managed services contracts
- Receive and triage client tickets, resolving logged bugs and delivering incremental model enhancements
- Troubleshoot and maintain Anaplan models to ensure accuracy, stability, and performance
- Deliver UI and dashboard improvements as clients request changes and refinements
- Record and track progress across all support activities in the appropriate project management tooling
- Partner closely with client stakeholders to understand needs and translate them into practical Anaplan solutions
- Support model maintenance activities including data integration, security configurations, and workspace management
- Contribute to internal knowledge sharing and best practices within the EPM practice
Requirements
- 4-6 years of hands-on Anaplan experience, with a focus on model support, maintenance, or managed services
- Anaplan Model Builder certification, Level 1 or above (Level 2 or 3 strongly preferred)
- Experience working in a ticket-based /support environment
- Comfort operating independently in a client-facing capacity with strong communication skills
- Solid understanding of FP&A, financial planning, or EPM business processes
- Strong Excel skills and general analytical aptitude
Benefits
- Learning and development: Vast opportunities to self-development, unlimited access to LinkedIn Learning
- Flexible working: Work-life balance with flexible schedule
- Community events: We offer a range of social events and meetups
- 25 days’ holiday in addition to public holidays
- Supplemented medical, dental and vision coverage
- 401(k) with employer match
- Wellness initiatives to promote healthy working, including a gym reimbursement for those enrolled in our medical plans and an allowance for remote working technology
- Access to discounted travel, tickets, events, and more through our benefit partner
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Anaplandata integrationsecurity configurationsworkspace managementExcelanalytical skills
Soft Skills
communication skillsclient-facingproblem-solvingcollaboration
Certifications
Anaplan Model Builder certification Level 1Anaplan Model Builder certification Level 2Anaplan Model Builder certification Level 3