Alpaca

Senior Manager, Operations Control

Alpaca

full-time

Posted on:

Location Type: Remote

Location: United States

Visit company website

Explore more

✨ AI Apply
Apply

Job Level

Senior

About the role

  • Design, implement, and maintain the Ops Control framework across back-office operations, including settlement, clearing, custody, cashiering, margin, stock loan, and customer communications
  • Oversee ICOC review design, testing, and documentation to ensure reviews are risk-based, well-documented, and performed in accordance with applicable regulatory requirements
  • Independently verify that large and aged deficits, suspense items, stock record breaks, securities lending breaks, aged recalls, and fail positions are identified, escalated, and resolved within defined timeframes
  • Independently oversee and test operational processes performed by ops teams to confirm controls are properly designed, operating as intended, and consistently followed.
  • Maintain a centralized controls inventory and monitoring hub (GRC tooling, dashboards, or internal platforms) covering control ownership, testing cadence, issues, and remediation status
  • Conduct thematic reviews to identify systemic control weaknesses and emerging risks
  • Challenge control design and execution where gaps exist and partner with operations leadership to drive durable improvements
  • Lead Ops Control exam preparedness, including coordination and support for internal audits, external auditors, and FINRA and SEC examinations
  • Partner with Product and Engineering to incorporate operational control considerations into new product development and change initiatives
  • Drive automation and the use of advanced tooling, including AI-enabled review processes, to improve control effectiveness, scalability, and sustainability

Requirements

  • 7+ years of experience in clearing broker-dealer back-office operations, Ops Control, or related control functions
  • Prior leadership experience in Ops Control, Clearing Operations, or Financial Control
  • Demonstrated hands-on knowledge of:
  • SEA Rules 15c3-1 and 15c3-3
  • Margin and rehypothecation rules
  • FINRA Uniform Practice Code (Rule 11000 Series)
  • Broker fails, buy-ins, DK resolution, and exception management
  • Stock loan lifecycle, including aged loans and recalls
  • Customer statements, trade confirmations, and ICOC review
  • Proven ability to identify, test, and challenge operational controls, with a strong attention to detail and focus on reducing and resolving breaks
  • Direct experience supporting FINRA and SEC examinations
  • Clear, concise communicator able to summarize findings for both technical and non-technical stakeholders
  • Comfortable operating independently in a fast-paced, technology-driven, high-growth environment
  • Able to navigate ambiguity, prioritize competing deliverables, and proactively drive issues to resolution
Benefits
  • Competitive Salary & Stock Options
  • Health Benefits
  • New Hire Home-Office Setup: One-time USD $500
  • Monthly Stipend: USD $150 per month via a Brex Card
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Ops Control frameworksettlementclearingcustodycashieringmarginstock loancustomer communicationsoperational controlsautomation
Soft Skills
leadershipattention to detailcommunicationproblem-solvingindependenceprioritizationambiguity navigationstakeholder engagementprocess improvementrisk management