Build a production-grade realtime voice agent platform: ship core call capabilities (e.g., transfers, voicemail/AMD-style handling), natural turn-taking, and reliable call flows that work at scale in real customer environments.
Design and ship agentic behaviors : reliable tool execution, safe variable resolution, and orchestration of multi-step actions during live calls.
Own the agent runtime and “in-call intelligence”: improve speech-to-speech and traditional pipelines, tool execution during calls, and agent behaviors that feel natural (listening cues, interruption handling, and consistent outcomes).
Develop platform APIs and the admin experience: design and implement the configuration, publishing/versioning, and testing surfaces that let teams safely create, iterate, and operate voice agents.
Knowledge + retrieval features: build/extend knowledge base and retrieval patterns (RAG) so agents can use customer context accurately and safely.
Integrations and eventing: create clean integration layers, authentication patterns, and webhook/event systems that connect the agent platform to Aloware and external systems.
Ship with an AI-enabled quality bar: use tools like Cursor/Claude Code to move faster while maintaining strong engineering standards—clean architecture, readable code, tests where it matters, and PR discipline (no “AI slop”).

Requirements

Strong production engineering experience (you’ve shipped systems that real customers depend on).
Experience building with Python services and/or real-time, latency-sensitive systems.
Comfortable with TypeScript + React/Next.js and full-stack ownership when needed.
Familiarity with LLM systems and at least one of: realtime/ S2S voice models, or STT /LLM/ TTS pipelines, or telephony/voice/streaming systems.

Benefits

Paid time off
Professional development opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

PythonTypeScriptReactNext.jsreal-time systemsvoice modelsspeech-to-speechspeech-to-texttext-to-speechproduction engineering

Soft Skills

communicationproblem-solvingteam collaborationattention to detailadaptabilityownershipengineering standardsquality assurancedesign thinkingcritical thinking