Aloware

Revenue Operations

• Own HubSpot architecture and data hygiene by auditing and aligning properties across Contacts, Companies, Deals, and Tickets.
• Run ongoing data cleaning processes to merge duplicates, correct formatting issues, and remove outdated information.
• Ensure system integrity by cross-referencing HubSpot with our primary database to maintain accurate synchronization.
• Act as an internal auditor to enforce process compliance and ensure teams complete required lifecycle data.
• Maintain and optimize HubSpot workflows that support automation while minimizing operational friction.
• Identify process gaps and propose structural improvements that make data entry easier and more reliable.
• Build and maintain dashboards and reports to track KPIs across the customer journey.
• Ensure leadership reporting is based on verified, trustworthy data.
• Assist in tracking Sales and CX commissions using HubSpot and integrated billing systems, using strong hands-on experience with HubSpot AI tools to improve and streamline existing workflows and processes.

RevOps Specialist – HubSpot

AI Engineer

• Build a production-grade realtime voice agent platform: ship core call capabilities (e.g., transfers, voicemail/AMD-style handling), natural turn-taking, and reliable call flows that work at scale in real customer environments.
• Design and ship agentic behaviors : reliable tool execution, safe variable resolution, and orchestration of multi-step actions during live calls.
• Own the agent runtime and “in-call intelligence”: improve speech-to-speech and traditional pipelines, tool execution during calls, and agent behaviors that feel natural (listening cues, interruption handling, and consistent outcomes).
• Develop platform APIs and the admin experience: design and implement the configuration, publishing/versioning, and testing surfaces that let teams safely create, iterate, and operate voice agents.
• Knowledge + retrieval features: build/extend knowledge base and retrieval patterns (RAG) so agents can use customer context accurately and safely.
• Integrations and eventing: create clean integration layers, authentication patterns, and webhook/event systems that connect the agent platform to Aloware and external systems.
• Ship with an AI-enabled quality bar: use tools like Cursor/Claude Code to move faster while maintaining strong engineering standards—clean architecture, readable code, tests where it matters, and PR discipline (no “AI slop”).

RevOps Specialist – HubSpot

Global AI Engineer, Realtime Voice Agent Platform