Support and coordinate offline enforcement efforts, including test buys in global markets
Collaborate with field investigators and enforcement partners to ensure timely, complete, and well-documented execution
Conduct research to support case development and flag relevant leads for escalation
Maintain case tracking systems, ensuring investigation updates, status changes, and enforcement outcomes are accurately documented
Assist in compiling case summaries, data logs, and investigation status reports
Partner with online enforcement team to convert digital insights into actionable offline investigations
Coordinate with legal and compliance teams to improve operational processes, streamline communication with enforcement partners, and develop enforcement priorities and escalation strategies
Support onboarding of new investigators and provide documentation to align them with program expectations
Assist in identifying process improvements related to investigation workflows and global monitoring and enforcement
Requirements
2–4 years of experience in brand protection, investigations, legal operations, compliance, or an operational enforcement support role
Strong project coordination and organizational skills; ability to manage timelines and vendors across multiple investigations
Familiarity with counterfeiting trends and how brand abuse manifests in physical or online-to-offline channels
Clear communicator with the ability to organize and escalate relevant case information
Experience maintaining or contributing to structured tracking systems (e.g., spreadsheets, Airtable, and case management platforms)
Experience supporting field enforcement operations, managing test buys, and coordinating vendor activities
Background working with investigative partners and law enforcement partners on domestic and cross-border enforcement programs
Strong working knowledge of Excel or other tracking/reporting tools or software
Familiarity with legal documentation or compliance support functions
Benefits
Performance bonuses
Long-term incentives
PTO policy
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.