Alo Yoga

Operations

• Manage cross-functional critical-path milestones for new country enablement activities, maintaining detailed project plans and trackers to drive towards first store business enablement.
• Conduct impact and gap assessment against global operating model, systems, and processes to determine local adaptations for local market.
• Partner with Global Retail Operations team to develop new operating models, processes, and technology changes to adapt to store concept variations, including department store, mall, and freestanding store operating models.
• Partner with local logistics and last mile delivery providers and HQ-based Supply Chain teams to develop fulfillment models customized on a store-by-store basis to meet business needs.
• Support with NSO planning, coordination and training.
• Own and maintain localized Retail Calendar to include local events, holidays, initiative pilots and rollouts, communication campaigns, leveraging Global Retail Calendar as baseline.
• Oversee all store and field leader communications via Zipline communication platform, leveraging global communication content as baseline, managing translation to local language while maintaining feeling and essence of messaging.
• Maintain Zipline Resource Library for country, ensuring that all policies and procedures align to local market expectations and are translated for local consumption.
• Support facilitation of weekly market level field leader meetings, ensuring general alignment with global approach.
• Support planning, logistics, and facilitation of market events in conjunction with field leadership and global teams.
• Own the regional retail calendar, sequencing global and local initiatives around workload, capacity, and market-specific considerations.
• Lead end-to-end execution of global initiatives in-region, ensuring full integration across communications, translations, logistics, training, and measurement.
• Ensure launches are complete, relevant, and seamless to execute prior to reaching stores.
• Measure adoption and execution success, sharing insights with both regional leadership and HQ.
• Build deep store operations expertise through participating in hands-on store process execution and maintain detailed understanding of ALO's policies and procedures.
• Safeguard against siloed or fragmented approaches, ensuring the region reflects ALO's global brand, standards, and culture.
• Build strong peer-level relationships with regional leaders across Logistics, Loss Prevention, Planning, Buying, Technology, Merchandising, and Marketing.
• Identify opportunities for process improvements to simplify execution and drive labor efficiencies while maximizing business and operations performance.
• Support solution design, testing, and policy and procedure development for operational rollouts.
• Demonstrate strong decision quality: knowing which processes and policies can flex, which must hold, and when to escalate to global leadership.
• Regularly review operational KPIs at store level and partner with field leader and store teams to drive KPI improvements and delivery against KPI expectations. Responsible for driving key operational metrics including Inventory Accuracy, Shrink, and Recovery/Replenishment Rates.

Director of Retail Operations – APAC

Project Manager

• Responsible for the full life-cycle project management of assigned special projects, renovations, and retail buildouts throughout North America (up to 10 projects per year).
• Act as the primary liaison between store teams, HQ stakeholders, and contractors/vendors to facilitate seamless communication and efficient execution of project goals.
• Align with Real Estate, Store Design, and leadership to define project milestones and overall schedule.
• Develop detailed sequence schedules and phasing plans that balance efficient execution with minimal disruption to customers and store operations.
• Ensure phasing plans are properly permitted with expeditors/architects and agreed upon with internal operations, visual and store teams.
• Review and assist with negotiation of Landlord Work Letters prior to lease action or renewals.
• Attend and contribute to Landlord Kick-off calls to ensure alignment on LL work and project-specific requirements.
• Review and redline Preliminary Design Sets to ensure accurate scope and details, as well as identify long lead materials and project risks.
• Manage the bidding and award process with contractors/vendors.
• Create and communicate the Vendor Delivery Schedule (VDS) for coordination of all owner-supplied material in coordination with GC construction schedule.
• Review and approve project Shop Drawings and Submittals in tandem with the design CPM.
• Lead weekly OAC calls to review project status with all project stakeholders.
• Review and approve GC Payment Applications and supplier invoices.
• Review and validate potential Change Orders from GCs and suppliers and provide approval recommendation.
• Partner with Construction Finance Manager to maintain accurate and timely budget forecasts.
• Perform regular site visits to ensure projects are meeting quality and schedule expectations.
• Generate contractor(s) punch lists and monitor their timely completion.
• Hold contractors and vendors accountable to a premium standard of quality, safety, and professionalism, ensuring all work meets brand and operational expectations.
• Support the New Store Opening and/or Store Operations teams during the merchandising and reactivation period.
• Obtain all final closeout documents and lien waivers necessary to submit Tenant Allowance request package.
• Maintain a project file for all correspondence, transmittals, emails, etc.

Senior Construction Project Manager

Manager

• Analyze inventory shrink results and work closely with Retail Operations and Store Leadership to develop appropriate strategies to reduce losses from external theft, internal theft and operational errors.
• Drive the shrink reduction goals for assigned areas and constantly relay all corporate initiatives to store personnel.
• Assess high shrink stores to identify losses and make actionable recommendations to improve results.
• Assist in strategic initiatives and contribute to the successful development and implementation of Asset Protection objectives.
• Conduct comprehensive risk and site vulnerability assessments to identify deficiencies and provide recommendations for the protection of employees, and prevention of financial loss, damage, or business interruptions.
• Compose monthly, quarterly, bi-annual, and annual Asset Protection summaries including trend analysis on asset protection KPI’s.
• Partner with West Regional Manager and Director of Asset Protection and Safety to identify, recommend and deploy new and upgraded store AP attributes, technology, process improvements related to shrink, security, safety, and cash management.
• Aggressively identify, investigate, and resolve all internal and external theft and fraud including ORC, striving to minimize the impact of loss to the company and address new types of theft and fraud.
• Leverage exception and store reporting to identify theft and loss activity in assigned area.
• Conduct Internal Investigations including POS exception reporting, integrity concerns, cash loss, merchandise loss, etc. including the routine completion of phone interviews with suspects & witnesses.
• Ensure all internal and external investigations are completed promptly and in compliance with all corporate and legal standards and to maintain appropriate confidentiality.
• Partner with store and market leadership, HR, and legal to address and take the necessary corrective actions if necessary.
• Review & respond to reported incident reports such as thefts, shoplifting, inappropriate behavior, violence/threats, cash shortage, vandalism, robbery, burglary, internal dishonesty, or any other internal or external event resulting in loss of or harm to company assets.
• Maintain awareness of any regional security situations and provide timely support and advice regarding elevated security, and safety risks i.e., civil unrest, protests, natural disasters, WPV.
• Review, advise, and manage the physical security standards for sanctuaries that will ensure the security and safety of guests, employees, and corporate assets.
• Manage all physical security systems and required training for assigned area of responsibility including but not limited to camera systems, intrusion alarms, key controls, safe codes, locking mechanisms, etc.
• Support new sanctuary openings in assigned region by conducting physical security assessments and leading trainings.
• Manage third party security vendor post orders and service for all fixed sites as well as for any ad-hoc service required in assigned region.
• Partner with the legal department on investigations and responses to incidents.
• Build effective partnerships in the field that can be leveraged to achieve common goals of improving sales while protecting company assets.
• Support corporate directives by being a liaison with government and industry security professionals to achieve a high level of security response.
• Network with other peers in the AP/LP Field for partnership on investigations, best practices, and trends.
• Seek opportunities for external development including webinars, conferences, trainings, etc. that can expand professional development for continued growth.
• Perform other related duties as assigned.

Regional Asset Protection Manager

Software Engineer

• Lead Distribution Engineering for alo operations, from DC to store and customer, including reverse logistics.
• Define and execute the multi-year engineering and automation roadmap for ALO’s global fulfillment and retail logistics network.
• Conduct internal and external benchmarking to identify and deploy best-in-class technologies and performance practices.
• Champion a culture of continuous improvement and lean methodologies across all distribution and retail backroom operations.
• Partner with retail operations and supply chain leaders to deploy standardized processes that drive scalability and consistency.
• Develop, implement, and maintain alo’s global engineering standards for process design, material flow, storage, and handling systems across all distribution and retail facilities.
• Create and own storage capacity standards, slotting methodologies, and space utilization models to optimize efficiency, flexibility, and scalability of the network.
• Establish and continuously refine process maps, SOPs, and time standards to ensure alignment across all DCs and retail backrooms.
• Build and maintain engineering documentation libraries and configuration management practices to ensure process integrity and knowledge continuity.
• Lead process validation, data-driven diagnostics, and root-cause analysis to identify and eliminate operational inefficiencies.
• Collaborate with IT and Operations to integrate process standards into warehouse management systems, labor management tools, and automation controls.
• Ensure that engineering standards inform and guide all new builds, retrofits, and system implementations.
• Serve as the guardian of network-wide engineering discipline, ensuring consistent quality, performance, and adaptability across all global nodes.
• Oversee material handling system design and optimization, including automation, robotics, and facility layout.
• Coordinate efforts to integrate new technologies and process innovations into alo’s logistics ecosystem.
• Manage large-scale engineering projects including DC retrofits, new facility builds, and automation deployments.
• Drive diagnostic reviews to identify operational constraints and deliver actionable solutions that improve throughput, cost, and service.
• Collaborate with IT and operations to ensure technology alignment with engineering and process goals.
• Lead capital investment planning for distribution expansion and system modernization.
• Build strategic vendor partnerships for MHE, automation, and engineering consulting.
• Oversee vendor selection, RFP processes, and performance management to ensure cost-effective, high-impact outcomes.
• Partner with 3PL providers to design and implement improvements that enhance cost, delivery, and quality performance.
• Manage engineering programs from concept through delivery, ensuring projects are completed on-time, on-budget, and with defined ROI.
• Lead and develop a multi-location team of engineering managers and staff, fostering a high-performance, innovative, and supportive culture.
• Provide coaching, training, and mentorship to elevate technical and leadership capability across the engineering organization.
• Create a motivational environment that attracts, develops, and retains world-class engineering talent.
• Drive collaboration across internal stakeholders — including DC leadership, retail operations, IT, and planning — to ensure solutions are scalable and owned by the broader business.

Senior Director of Distribution Engineering

• Support and coordinate offline enforcement efforts, including test buys in global markets
• Collaborate with field investigators and enforcement partners to ensure timely, complete, and well-documented execution
• Conduct research to support case development and flag relevant leads for escalation
• Maintain case tracking systems, ensuring investigation updates, status changes, and enforcement outcomes are accurately documented
• Assist in compiling case summaries, data logs, and investigation status reports
• Partner with online enforcement team to convert digital insights into actionable offline investigations
• Coordinate with legal and compliance teams to improve operational processes, streamline communication with enforcement partners, and develop enforcement priorities and escalation strategies
• Support onboarding of new investigators and provide documentation to align them with program expectations
• Assist in identifying process improvements related to investigation workflows and global monitoring and enforcement

Director of Retail Operations – APAC

Senior Construction Project Manager

Regional Asset Protection Manager

Senior Director of Distribution Engineering

Brand Protection Specialist – Enforcement, Operations