Allwyn Lottery Solutions

Application Engineer

• Work with the Release Manager, DevOps Engineers and other Application Support Engineers to support Allwyn LS's iLottery platforms
• Provide investigation into platform issues which include software defects, performance issues, system outages, security incidents etc
• Proactively ensure the platform runs efficiently and within capacity parameters
• Be part of a 24/7 on-call rota to provide out-of-hours platform support
• Work with our globally distributed development teams to help build and deliver software to multiple clients
• Keep customers up-to-date about high priority/impact issues, escalating timely and appropriately
• Provide excellent customer service to all our customers
• Participate in calls with our customers
• Work with the team to improve the service offered to our customers
• Develop and optimise internal tools and processes
• Document procedures, known issues, and workarounds to support knowledge sharing across teams

Application Support Engineer

SDET

• The role includes close collaboration with Product owners, QAs, Dev, DevOps, and Security teams to ensure Test Automation best practices, code quality, increase the testability of code, and improve the quality of the deliverables by continuous regression testing.
• Ticket analysis and test planning
• Development of automation tests based on ACs
• Support/Implement the deployment process of test environments and be able to debug them
• Conduct code reviews following best engineering practices and coding standards
• Execute complete software development life cycle (SDLC)
• Responsible for the CI/CD (build, test, deploy)
• Set up and maintain test automation framework & infrastructure
• Assist in the setup & maintenance of the security pipelines (checkmark, nowsecure, etc)
• Responsible for generating Automated Test Reports
• Implement supporting scripts and tools for Developers and QA Engineers

Senior Software Engineer in Test – FE

Security Engineer

• Design and implement incident response playbooks and automation.
• Implement, develop, and maintain Allwyn Lottery Solution’s security platforms and assist other engineering and platform teams to build security into their platforms and projects.
• Select and implement technical security controls and platforms.
• Provide security SME support to IT infrastructure and development projects.
• Participate in security product evaluations and carry out technical evaluations and POCs for security tools used within Allwyn LS.
• Create design documentation and plan the implementation and integration of new security products with existing platforms and processes.
• Develop and continually improve security automation and orchestration capabilities, and the effective integration between platforms.
• Develop, update, and maintain security governance documentation such as policies, standards, and baselines.
• Collaborate with external teams to ensure that the SIEM platform maintains access to all systems and data necessary to perform their function.
• Manage security tooling and alerts.
• Manage the remediation of outstanding vulnerabilities.
• Act as the primary escalation point to other Security Analysts monitoring the Security Information and Event Management (SIEM) System & provide an initial investigation of security incidents. Take an active part in the containment of incidents, even after they are escalated.
• Act as a point of contact regarding security advisory, best practices and security concerns coming from other teams. Promote security awareness and education.
• Keep up to date with emerging cyber threats.

Application Support Engineer

Senior Software Engineer in Test – FE

Cloud Security Engineer