Senior Consultant, Infrastructure Solutions
Allstate
full-time
Posted on:
Location Type: Remote
Location: Illinois • United States
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Salary
💰 $75,100 - $126,325 per year
Job Level
About the role
- Lead incident response during critical outages.
- Provide advanced Level 2 support for enterprise infrastructure systems.
- Partner closely with engineering teams to implement and validate system changes.
- Analyze complex incident patterns and trends to architect automation solutions.
Requirements
- 6+ years of experience in technical operations, IT support, or system administration
- Advanced working knowledge of enterprise systems (UNIX/Linux (RedHat), Storage SAN, NAS and OBS (Brocade, Hitachi, Pure, Scality, Cisco MDS), Backup (Rubrik), Windows, Nutanix)
- Strong understanding of incident management processes, incident/event management frameworks, and service delivery optimization
- Advanced troubleshooting and analytical skills
- Strong communication abilities
- Strong understanding of automation concepts and tools (GitHub, Ansible, Jenkins, CI/CD pipelines)
- Advanced scripting skills (Bash, Python, PowerShell)
- Strong skills with monitoring tools (Datadog, Azure Data Explorer (ADX)).
Benefits
- Joining our team isn’t just a job — it’s an opportunity.
- Professional development opportunities.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
UNIXLinuxRedHatStorage SANNASOBSBrocadeHitachiPureScality
Soft Skills
advanced troubleshootinganalytical skillsstrong communication