Licensed Insurance Account Specialist
Texan Insurance
Outside Adjuster Consultant I
Allstate
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteSalary
💰 $68,000 - $115,245 per year
Job Level
JuniorMid-Level
About the role
- Provide exceptional service to policyholders by conducting on-site inspections, investigating coverage, preparing estimates, and settling claims promptly and efficiently.
- Handle virtual claims countrywide using platforms and software such as Xactimate and ClaimsX Video Collaboration.
- Focus on water losses and ensure customers receive the highest level of support and resolution for these claims.
- Investigate property claims independently, perform detailed reviews of damage, and interpret policies to determine coverage.
- Communicate with customers via phone, email, and video chat to guide them through the claims process and keep them updated.
- Evaluate and negotiate claims settlements with customers, vendors, and third parties in accordance with legal and business standards.
- Utilize multiple tools including estimate tools and job aids to work efficiently in a fast-paced environment.
- Execute policies accurately, maintain clear records in the claims system, and ensure timely and accurate documentation.
Requirements
- 2 years' previous experience as an outside adjuster is highly desired.
- Proficiency in using Xactimate and other relevant software for estimating.
- Strong critical thinking and technical skills to assess damages accurately and expedite claims settlements.
- Excellent communication and interpersonal skills to provide exceptional customer service.
- Ability to travel to customers' homes and handle virtual claims countrywide effectively.
- Detail-oriented and organized, with a focus on delivering high-quality work.
- Residency within the posted location is mandatory for this role.
- Are willing and able to carry a 50-pound ladder and access roofs with up to a 6/12 pitch.
- Valid driver's license and willingness to travel as part of the job requirements.
