AllOne Health

Client Relations Manager

AllOne Health

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Serves as the primary point of contact for organizational clients
  • Ensures successful delivery of Employee Assistance Program (EAP) services
  • Manages client relationships and ensures program satisfaction
  • Supports effective implementation of EAP solutions
  • Collaborates with internal teams and external stakeholders to drive client engagement and service excellence
  • Coordinates the onboarding process for new clients
  • Delivers presentations and training sessions on available EAP services
  • Develops and executes engagement strategies to promote EAP awareness and utilization amongst client employees
  • Prepares and presents program usage reports to clients

Requirements

  • Bachelor’s degree in business, Human Resources, Social Work, Psychology, or a related field
  • 3+ years of experience in account management, client services, or a related role, ideally within an EAP, health and wellness, or human services industry
  • Strong interpersonal and relationship-building skills
  • Excellent verbal and written communication, including presentation and public speaking abilities
  • Analytical skills to interpret utilization data and develop actionable insights
  • Proficiency in project management, multitasking, and meeting deadlines
  • Familiarity with mental health, wellness, and organizational behavior concepts is a plus
Benefits
  • Immediate medical (Blue Cross/Blue Shield), dental, and vision insurance is available
  • We offer desirable work schedules and a generous amount of Paid Time Off
  • We have a 401(k) retirement program with a company match
  • Employee Assistance Program (EAP) benefits are available to you and your family
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
account managementclient servicesproject managementdata analysispresentation skillspublic speakingengagement strategiesutilization reporting
Soft Skills
interpersonal skillsrelationship-buildingcommunication skillsanalytical skillsmultitaskingdeadline management
Certifications
Bachelor’s degree