Quality Systems and MOC Manager
allnex
full-time
Posted on:
Location Type: Office
Location: Riga • Latvia
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About the role
- Lead the Management of Change process by owning the software and provider relationship
- Own the customer complaint handling process, ensuring continuous improvement and effective system usage
- Own the internal quality incident handling process, driving continuous improvement and supporting system usage
- Support sites by preparing monthly global quality reports and maintaining PowerBI dashboards
- Lead the Supplier Quality Management program by managing and improving the supplier qualification process
- Own the supplier complaint handling process by driving continuous improvement and managing major supplier quality incidents
Requirements
- Around 5 years of experience in the chemical or comparable industry
- Bachelor’s degree in Chemistry, Chemical Engineering, or a related technical field required
- Strong SAP proficiency required
- Knowledge of Management of Change (MOC) processes and quality management or ISO 9001 auditor certifications are preferred
- Strong analytical mindset with smart, solution‑driven and innovative thinking
- Solid project management capabilities and proficiency in dashboard reporting
- Excellent English language skills, both written and spoken
Benefits
- International working experience with a tight-knit network of employees
- Strong team spirit and openness to new ideas
- Great opportunities to grow and develop your career
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SAPManagement of Change (MOC)quality managementISO 9001project managementdashboard reportinganalytical skillscontinuous improvementsupplier qualification processcustomer complaint handling
Soft Skills
solution-driven thinkinginnovative thinkingcommunication skillsleadershiporganizational skills
Certifications
ISO 9001 auditor certification