Allegion

Key Account Manager

Allegion

full-time

Posted on:

Location Type: Office

Location: Baiersdorf • Germany

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Job Level

Junior

About the role

  • Building long-term partnerships with leading customers in the aviation industry.
  • Maximizing the value of our workforce-management software for personnel and deployment planning as well as operational processes.
  • Tailoring our solution to customer needs to increase adoption, satisfaction and customer loyalty.
  • Identifying upselling and cross-selling opportunities.
  • Developing and strategically advancing existing customer relationships.
  • Responsible for renewals, pricing and SLAs in close collaboration with Sales.
  • Ensuring smooth implementation and reliable ongoing support for our aviation customers.
  • Monitoring account performance and bringing customer feedback into internal decision-making processes.

Requirements

  • You have experience in Key Account Management—ideally in a SaaS, workforce-management or aviation environment.
  • A degree in Business Administration, Aviation Management or a comparable qualification provides a solid foundation.
  • You are confident in contract negotiations, close deals with assurance and enjoy meeting ambitious revenue targets.
  • You have a good understanding of workforce-management software and operational processes in aviation.
  • You communicate confidently in German and English. Additional languages such as Spanish, French or Arabic are a real plus.
Benefits
  • Work–life balance: the freedom to work remotely 2 days a week, without core working hours.
  • 30 days of vacation available, including during the probationary period.
  • Health: an annual health voucher worth €300 for new glasses, dental prosthetics or other health-related needs.
  • We support you with a fitness allowance of €30 gross per month.
  • Sustainable mobility: affordable bike‑leasing options if you prefer to cycle to work.
  • Feel‑good workspace: modern equipment, including a height-adjustable desk, is provided.
  • Family and financial security: contributions to company pension plans, capital-forming benefits and occupational disability insurance.
  • Up to €75 subsidy for childcare.
  • Wide-ranging training opportunities: access to the Allegion Academy and free use of the LinkedIn Learning program.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Key Account Managementcontract negotiationsworkforce-management softwareoperational processes
Soft Skills
customer relationship managementcommunicationnegotiationcustomer satisfactioncustomer loyalty
Certifications
degree in Business Administrationdegree in Aviation Management