Allegion

Inside Sales Coordinator – Multi-Family

Allegion

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $45,000 - $60,000 per year

Job Level

Junior

About the role

  • Respond to multi-family customer inquiries, gather initial information, and assess needs.
  • Manage customer expectations and communicate next steps in the buying process.
  • Accurately enter and maintain lead, opportunity, and account data in Microsoft Dynamics CRM.
  • Qualify leads, route them to the appropriate sales consultant, and schedule appointments or virtual demos as needed.
  • Coordinate with outside sales to align follow-up practices and support customer engagement.
  • Use internal sales tools and third‑party data to identify prospects and build targeted lead lists.
  • Support lead‑generation activities, including outbound calling, campaigns, and market initiatives.
  • Contribute to ad hoc projects supporting broader business and sales efforts.

Requirements

  • 1–3 years of sales experience (inside or outside); B2B sales experience preferred.
  • Multi-family or commercial segment experience is advantageous.
  • Strong written and verbal communication skills with the ability to represent Allegion in a professional manner.
  • Demonstrated customer‑focused and sales‑oriented mindset.
  • CRM experience required, Microsoft Dynamics CRM experience preferred.
  • Proficiency with Power BI is considered a plus.
  • High school diploma or equivalent required; associate or bachelor’s degree preferred.
  • Experience handling both inbound and outbound customer calls.
  • Experience with lead-list management within multi-family or commercial market segments.
Benefits
  • Health, dental and vision insurance coverage, helping you “be safe, be healthy”
  • Generous Vacation and Sick Time
  • A commitment to your future with a 401K plan, which currently offers a 6% company match and no vesting period
  • Health Savings Accounts – Tax-advantaged savings account used for healthcare expenses
  • Flexible Spending Accounts – Tax-advantaged spending accounts for healthcare and/or dependent daycare expenses
  • Disability Insurance –Short-Term and Long-Term coverage, paid for by Allegion, provides income replacement for illness or injury
  • Life Insurance – Term life coverage with the option to purchase supplemental coverage
  • Tuition Reimbursement
  • Voluntary Wellness Program – Simply complete wellness activities and earn monetary rewards
  • Employee Discounts through Perks at Work
  • Community involvement and opportunities to give back so you can “serve others, not yourself”
  • Opportunities to leverage your unique strengths through CliftonStrengths assessment & coaching
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sales experienceB2B saleslead qualificationlead-list managementoutbound callingCRM experienceMicrosoft Dynamics CRMPower BI
Soft Skills
written communicationverbal communicationcustomer-focused mindsetsales-oriented mindsetprofessional representation
Certifications
high school diplomaassociate degreebachelor's degree