AllClear - Voted UK's No.1 for Customer Care

Senior DevOps Engineer

AllClear - Voted UK's No.1 for Customer Care

full-time

Posted on:

Location Type: Remote

Location: United Kingdom

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Salary

💰 £55,000 - £65,000 per year

Job Level

About the role

  • Design, build, and maintain infrastructure and security across on-premise environments and Microsoft Azure.
  • Take ownership of Linux-based systems, ensuring they are secure, stable, and well maintained.
  • Build, maintain, and improve CI/CD pipelines to support reliable and repeatable software delivery.
  • Work closely with software engineering teams to enable efficient development, testing, and deployment workflows.
  • Design and manage networking components, including firewalls, load balancers, DNS, routing, and connectivity between on-prem and cloud.
  • Implement and maintain monitoring, logging, and alerting to ensure platform reliability and fast incident response.
  • Lead on infrastructure security, vulnerability management, patching, and hardening of systems.
  • Support incident response, root cause analysis, and continuous improvement following outages or security events.
  • Contribute to architectural decisions around scalability, resilience, and disaster recovery.
  • Maintain clear technical documentation to support operations, onboarding, and audit requirements.
  • Act as a technical mentor, sharing best practices and raising DevOps and security maturity across teams.

Requirements

  • Strong commercial experience working as a DevOps or Infrastructure Engineer in a Linux-heavy environment.
  • Deep knowledge of Linux systems administration, troubleshooting, and performance tuning.
  • Hands-on experience designing and operating infrastructure in Microsoft Azure.
  • Strong understanding of networking concepts, including TCP/IP, routing, firewalls, VPNs, and load balancing.
  • Proven experience building and maintaining CI/CD pipelines using modern tooling.
  • Solid understanding of security principles, including system hardening, identity and access management, and secure networking.
  • Experience with infrastructure automation and configuration management.
  • Strong experience with Terraform and Bicep, as well as other Infrastructure as Code tools and practices.
  • Experience with observability tools such as Grafana, Datadog, Prometheus, or similar.
  • Strong problem-solving skills and the ability to remain calm and effective during incidents.
  • Clear communication skills and a collaborative, pragmatic approach.
  • Desirable Skills:
  • Experience operating hybrid environments spanning on-premise and cloud infrastructure.
  • Knowledge of containerisation technologies such as Docker and container orchestration platforms.
  • Experience with version control systems such as Git.
  • Familiarity with compliance, audit, and regulatory requirements in security-sensitive environments.
  • Experience working closely with security teams on threat modelling and cyber risk reduction.
  • Understanding of application architecture and how infrastructure choices affect performance and reliability.
  • Key Competencies
  • At least 5 years commercial experience in a senior DevOps, SRE, or infrastructure-focused role.
  • Proven experience owning and operating business-critical systems.
  • Comfortable working independently and taking responsibility for complex, distributed environments.
  • Strong commercial mindset, with an understanding of how availability, security, and performance impact customer trust and revenue.
  • Passionate about improving reliability, security, and developer experience through automation and good design.
Benefits
  • Comprehensive Cover: Work with a wide range of travel insurance products, including single-trip, multi-trip, and specialised policies such as winter sports and backpacking insurance.
  • Generous Holiday Allowance: Starting 24 days of annual leave.
  • Comprehensive Benefits Package: Includes a company-paid health cash plan, company pension, holiday buy scheme, travel insurance discounts, and more.
  • Professional Growth: Access to extensive training on AllClear and InsureandGo products and sales techniques, with opportunities for career advancement.
  • Supportive Environment: Join a team that values collaboration, innovation, and customer satisfaction.
  • Convenient Location: Based in Romford or Cardiff with easy access to local amenities and transport links.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Linux systems administrationCI/CD pipelinesInfrastructure as CodeTerraformBicepNetworking conceptsSecurity principlesObservability toolsContainerization technologiesVersion control systems
Soft Skills
Problem-solvingClear communicationCollaborationTechnical mentoringCalm under pressureOwnershipPragmatic approachContinuous improvementRoot cause analysisScalability and resilience