
Senior Platform Solution Engineer, MANTL
Alkymi
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $126,000 - $140,000 per year
Job Level
About the role
- Own the technical configuration and backend build of customer environments during implementation
- Translate business requirements into scalable system configurations aligned with best practices
- Configure and deploy backend settings for financial institutions using tools such as JSON and Postman
- Design sustainable solutions that balance customer requests with platform guidelines and long-term stability
- Partner closely with Implementation Managers to ensure requirements are clearly understood and accurately executed
- Collaborate with Activation Engineers to ensure configurations align with core integration requirements and constraints
- Provide client-facing support when deep functional or technical expertise is required
- Configure and validate third-party integrations during implementation
- Collaborate with Product and Engineering to submit detailed enhancement requests and well-documented bug reports
- Test and validate new product functionality pre-GA to ensure quality and implementation readiness
- Maintain clear documentation of configuration decisions, constraints, and customer-specific setups
- Manage multiple concurrent implementations while maintaining strong attention to detail and quality
- Assist teammates in troubleshooting and resolving basic to moderate configuration issues
- Lead review sessions with other team members to apply learnings to existing best practices
Requirements
- 5+ years of experience in technical implementation, solution engineering, or backend system configuration within enterprise SaaS
- Proficiency working with APIs and backend configuration tools (JSON, REST APIs, Postman)
- Ability to translate business requirements into technical system configurations
- Strong written documentation skills
- Ability to manage multiple concurrent projects effectively
- Experience partnering cross-functionally with Product, Engineering, Implementation, and technical delivery teams
- Ability to service as an escalation point for the team when issues arise
Benefits
- unlimited paid time off
- 401(k) with employer match
- remote-first environment
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
technical implementationsolution engineeringbackend system configurationAPIsJSONREST APIsPostmanconfiguration validationquality assurancedocumentation
Soft Skills
attention to detailproject managementcross-functional collaborationtroubleshootingclient-facing supportcommunicationleadershipproblem-solvingadaptabilityteamwork