Aligned Data Centers

Learning and Development

• Lead Aligned’s training and development program for data center system operations.
• Develop new training materials for a wide range of equipment and systems.
• Collaborate with Operation’s leadership team to develop effective training programs.
• Increase proficiency of data center operators for maintenance, troubleshooting, and operations of critical equipment and systems.
• Provide simulated and actual drills to enhance overall incident handling capabilities of Operations Team.
• Ensure minimum safety standards for all personnel.
• Spend significant portion of time writing and reviewing existing training materials, job responsibilities, and identifying training needs and gaps.

Training Manager

Operations

• Develop and execute the regional operations strategy in alignment with enterprise objectives, customer commitments, and growth plans.
• Provide executive oversight for critical facility operations across multiple states, markets, and campuses.
• Translate enterprise priorities into measurable regional operating plans, performance expectations, and accountability mechanisms.
• Establish regional priorities and allocate leadership attention, workforce resources, and operational support based on business needs and risk.
• Ensure consistent execution of company standards related to 24x7 operations, maintenance, infrastructure reliability, safety, security, service delivery, logistics, incident management, and business continuity.
• Evaluate the operational health and readiness of each market and establish corrective or improvement plans where performance does not meet expectations.
• Serve as the regional executive escalation point for significant operational events, customer concerns, personnel matters, and infrastructure risks.
• Maintain appropriate executive availability during critical incidents and ensure timely communication, escalation, investigation, and follow-through.
• Own regional performance against established operational, customer, safety, financial, and workforce objectives.
• Review and evaluate regional performance indicators, including: Uptime and availability, Service-level agreement performance, Safety performance, Preventive and corrective maintenance, Incident and alarm trends, Capacity and asset utilization, Operational qualification and training, Staffing and overtime, Customer satisfaction, Budget performance.
• Identify systemic risks, performance trends, and operational gaps across markets and lead coordinated mitigation efforts.
• Ensure material incidents are thoroughly investigated, corrective actions are completed, and lessons learned are applied across the region.
• Partner with Corporate Operations and Operational Risk teams to support consistent governance, standards, controls, and continuous improvement.
• Evaluate market-level readiness for new capacity, customer deployments, organizational changes, and operational expansion.
• Own regional operating budget performance and provide oversight for forecasting, labor planning, capital priorities, and cost management.
• Review market budgets and forecasts, challenge assumptions, and ensure resources are aligned with operational requirements and growth plans.
• Partner with Finance and market leaders to identify productivity, cost optimization, and resource allocation opportunities without compromising safety, reliability, or customer service.
• Lead regional workforce planning, including organizational structure, headcount requirements, leadership capacity, and future staffing needs.
• Evaluate staffing models across markets and recommend changes based on capacity, workload, technical capability, customer requirements, and operational risk.
• Support business cases and recommendations for significant regional investments, programs, and organizational changes.
• Lead, coach, and develop Senior Directors and other regional operations leaders.
• Establish clear expectations for leadership performance, accountability, communication, collaboration, and execution.
• Build regional leadership capability through succession planning, talent reviews, performance calibration, and development of high-potential employees.
• Identify leadership and technical capability gaps and partner with appropriate stakeholders to implement development or staffing plans.
• Ensure market leaders are effectively managing performance, developing their teams, and reinforcing company expectations.
• Promote a culture of ownership, collaboration, continuous improvement, operational discipline, and customer service.
• Serve as an executive operational sponsor for strategic customers and significant regional customer relationships.
• Participate in executive customer meetings, service reviews, escalations, and operational planning discussions.
• Ensure customer commitments are understood and consistently executed across applicable markets.
• Partner with Platform Delivery, Commissioning, Engineering, and market leadership to support customer deployments and transition new capacity into operations.
• Represent regional operations in executive reviews, planning meetings, and cross-functional initiatives.
• Support regional growth planning, including new markets, campus expansion, new buildings, customer deployments, and operational transitions.

VP, Operations – South Region

Electrical Engineer

• Support the engineering team on Aligned’s technical topics and matters
• Work directly with the internal and external design teams to ensure technical compliance
• Play a crucial role in responsibilities ranging from early stage design direction to yearly site assessments and evaluating next level technologies
• Raise Aligned’s technical capabilities and enhance performance across multiple work streams
• Review and support for electrical technical standards and updates
• Review and support for each phase of design deliverables
• Assist content preparation and presentation to achieve business approvals
• Support conceptual/directional design decisions at inception
• Review and support for major equipment product commitments
• Review and support for commissioning scripts and procedures
• Assist with technical investigations and problem solving
• Technical support for site performance shortfalls, failures, and issue resolution
• Involvement within industry and vendor interaction to be aware of industry leading technologies
• Collaborate with customer technical needs to ensure Aligned is aware and keeping pace with industry technical developments
• Lead technical review and validation of new technologies
• Technical leadership in understanding and evaluating sustainable practices
• Communicate complex topics to work groups of varying technical experience.

Technical Program Manager

• Support customer pre-sales activities by coordinating contractual activities across company stakeholders.
• Serve as the primary technical liaison for customers, facilitating proactive communication between ADC internal teams (SA, PD, SD, Ops) and external teams (Design, Construction, Legal, etc.).
• Drive continuous improvement initiatives to standardize processes across the Customer/ADC portfolio.
• Integrates with functional teams to deliver technical projects from pre-construction to post-delivery.
• Identify potential project risks early and develop mitigation strategies to ensure successful outcomes throughout project lifecycle.
• Provide expertise in data center infrastructure to guide customers through the base build and fit-out phases.
• Measure and track KPIs to ensure that projects meet customer expectations, operational goals, and contractual obligations.

Customer Technical Program Manager

Community Manager

• Serve as the link between Aligned and our host communities, managing local relationships throughout the entire project lifecycle.
• Listen and maintain a proactive feedback loop, regular engagement and dialogue with local residents, community organizations, local media, local / business leaders, and non-government organizations (NGOs), serving as an accessible resource for resident concerns and acting as an internal advocate to ensure local sentiment is addressed during every phase of the project lifecycle.
• Proactively educate the community on Aligned’s developments, building and maintaining their trust in the process and fostering their understanding of all the local value the project brings.
• Operate cross-functionally with the Community Engagement Lead and Aligned’s development, energy, government / public affairs, communications, and operations teams to develop and execute community engagement strategies for new and existing sites.
• Synthesize community feedback into actionable insights for internal project planning and execution.
• Transform technical data and engineering concepts into accessible, easily understood messaging for the general public.
• Serve as the Aligned representative at community events as well as in public forums, council meetings, public hearings, and open houses.
• Partner with the communications team to develop proactive communications to address concerns, highlight benefits, and reduce risks.
• Monitor community sentiment and advise on risks and opportunities.
• Manage and update Aligned’s community engagement playbook and digital workflow.
• Work closely with Aligned’s People & Culture as well as Aligned Academy teams to coordinate local workforce development and education initiatives.

Community Engagement Liaison

• Support customer pre-sales activities by coordinating contractual activities across company stakeholders.
• Serve as the primary technical liaison for customers, facilitating proactive communication between ADC internal teams (SA, PD, SD, Ops) and external teams (Design, Construction, Legal, etc.).
• Drive continuous improvement initiatives to standardize processes across the Customer/ADC portfolio.
• Integrates with functional teams to deliver technical projects from pre-construction to post-delivery and is accountable to the project staying within scope, on time, and within budget by working closely with CMs and DMs.
• Identify potential project risks early and develop mitigation strategies to ensure successful outcomes throughout project lifecycle.
• Provide expertise in data center infrastructure to guide customers through the base build and fit-out phases, ensuring that the facility meets operational and technical requirements.
• Measure and track KPIs to ensure that projects meet customer expectations, operational goals, and contractual obligations.
• Stay updated on customer/industry trends and emerging technologies to inform customers and help shape strategic direction for the organization.