Monitor, support, and troubleshoot ETL and data integration workflows across production, QA, and development environments to ensure smooth daily operations
Analyse and resolve incidents, job failures, and performance issues related to Informatica workflows, mappings, and SQL jobs
Own and maintain ETL components including Informatica mappings, metadata, scripts, schedules, and operational procedures
Identify opportunities to optimize performance, scalability, and reliability of existing jobs/processes
Ensure stability of data ingestion pipelines spanning batch, near-realtime, and realtime patterns
Fine-tune ETL solutions by developing a deep technical understanding of data flows and upstream/downstream dependencies
Collaborate with DBAs and Data Architects to implement appropriate data partitioning, indexing, and optimization strategies to enhance job performance
Develop or modify SQL scripts, stored procedures, database triggers, and queries as part of incident resolution, change requests, or performance tuning
Work closely with cross functional and offshore teams, ensuring timely resolution of issues, clear communication, and adherence to support SLAs and operational guidelines
Manage multiple concurrent support tickets, change requests, and enhancement tasks, balancing priorities based on business impact and urgency
Ensure compliance with published support, development, coding, and testing standards, as well as change management practices

Requirements

3-5 years of experience in ETL application support, Informatica PowerCenter/Cloud, and SQL Server in production environments
Practical experience with SQL Server, including schema understanding, stored procedure development, query tuning, and optimization
Hands-on experience with job scheduling tools such as ControlM or AutoSys for monitoring and support automation
Excellent communication skills and ability to work both independently and as part of a distributed global team
Strong analytical thinkers with the ability to troubleshoot complex data and integration issues effectively
Flexible, adaptable, and pragmatic, with the ability to remain focused on objectives while handling shifting priorities

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

ETLInformatica PowerCenterInformatica CloudSQLSQL Serverstored proceduresquery tuningperformance optimizationdata integrationdata workflows

Soft Skills

communicationanalytical thinkingtroubleshootingflexibilityadaptabilitypragmatismindependenceteam collaborationprioritizationproblem-solving