Alight Solutions

Senior Health Pro Consultant

Alight Solutions

full-time

Posted on:

Location Type: Remote

Location: Texas • United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $62,000 - $67,000 per year

Job Level

Senior

About the role

  • Serving as the dedicated Health Pro communicator on client accounts and support as back-up as needed
  • Supporting the Team Manager with daily operational planning and problem-solving to ensure aligned teams meet performance, production, and quality expectations
  • Providing leadership support for filling in for Team Manager as needed
  • Addressing urgent needs, attending ongoing meetings, and continuing performance conversations in manager’s absence
  • Mentoring Health Pros to improve their delivery for our clients
  • Acting as a patient advocate daily by representing the patient from all angles of the healthcare industry
  • Researching involves conducting provider research, producing quality care recommendations, cost comparisons, and medical bill processing analysis
  • Representing Healthcare Navigation in client presentations, particularly open enrollment sessions, serving as the client population expert
  • Initiating process improvements and the development of training content

Requirements

  • Be a Senior Health Pro Specialist or Health Pro Consultant for at least 1 year
  • Be a Health Pro Specialist for at least 1.5 years
  • 3 years’ experience in a benefits-related role or Bachelor’s, Associate’s
  • Able to work independently while providing support in a team environment
  • Possess exceptional written and verbal communication skills
  • Possess ability and desire to learn continually in a changing environment
  • Be a critical thinker and problem-solver
  • Able to efficiently organize work activities to meet deadlines
  • Able to perform well under pressure, adapt to change, and meet deadlines in dynamic and evolving environment
Benefits
  • a variety of health coverage options
  • wellbeing and support programs
  • retirement
  • vacation and sick leave
  • maternity, paternity & adoption leave
  • continuing education and training
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
benefits analysismedical bill processingprovider researchquality care recommendationscost comparisons
Soft Skills
leadershipmentoringcommunicationproblem-solvingcritical thinkingorganizational skillsadaptabilityindependenceteam collaboration
Certifications
Bachelor’s degreeAssociate’s degree