Customer Care Delivery Specialist, HR Services, German, English
Alight Solutions
Customer Care Delivery Specialist, HR Services, English, French
Alight Solutions
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇵🇱 Poland
Visit company websiteSalary
💰 PLN 5,000 per month
Job Level
Mid-LevelSenior
About the role
- Providing support for the clients’ employees who contact us with questions about HR procedures or their employment benefits through various channels (phone, webchat or other).
- Explaining how to use the online HR systems.
- Investigating more complex cases.
Requirements
- Excellent English: C1 minimum
- Excellent French: C1 minimum
- Adaptability and attention to details
- Excellent written and verbal communication skills
- Self-motivation and willingness to learn
- Experience in Customer Service is a plus, but not required.
Benefits
- Private medical care
- Life insurance
- Benefit platform (MultiSport card, tickets, vouchers, and many more)
- Permanent contract and comprehensive rewards package
- Career Growth Opportunities
- Work-Life Balance
- Extensive ongoing training program
- Great work atmosphere
- Opportunities to engage in many events, activities and charity initiatives
- Modern office with chill out zone in a convenient location in Kraków
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
adaptabilityattention to detailexcellent written communicationexcellent verbal communicationself-motivationwillingness to learn
