Clinical Support Specialist
ZOLL Medical Corporation
Customer Service Sales Representative
Growe
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇵🇱 Poland
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Initiate outbound calls to potential and existing users to promote Growe’s products, services, or ongoing campaigns;
- Persuade users to take desired actions such as completing registrations, returning to the platform, or making deposits;
- Reconnect with inactive users by offering relevant promotions, updates, or tailored communication;
- Maintain a warm, professional, and proactive tone across all customer interactions;
- Handle objections with confidence and empathy, providing accurate information and solutions;
- Escalate complex or sensitive situations to the appropriate teams as needed;
- Participate actively in training sessions and meetings to stay updated on product features, compliance, and communication techniques;
- Support broader CRM and Marketing efforts by executing campaign-specific outreach;
- Align with Customer Support and Marketing on messaging, tone, and timing;
- Share insights gathered during calls with internal teams to inform improvements.
Requirements
- Previous experience in outbound calling, telemarketing, telesales, or customer re-engagement roles;
- Background in customer service is a plus, especially in fast-paced or metric-driven environments;
- Familiarity with CRM systems, call-tracking tools, and customer data logging;
- Demonstrated ability to achieve performance targets in a structured environment;
- Knowledge of the customer lifecycle and understanding of sales/retention funnels.
Benefits
- Health & Wellness Focus;
- Growth Opportunities;
- Performance-Driven Rewards;
- Dynamic Work Environment.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
outbound callingtelemarketingtelesalescustomer re-engagementcustomer serviceperformance targetscustomer lifecyclesales funnelretention funnel
Soft skills
persuasionempathycommunicationproactiveconfidenceproblem-solvingcollaborationinsight sharing